Doogee mobile phone cannot connect to the internet, cannot get the mobile data to work.
1. check the APN (Access Point Names) is setup properly. This setting is specific to your carrier, so they would have that published on their website somewhere.
Settings > Wireless & networks > Mobile networks > Access Point Names
2. check that your mobile data connection is enabled.
Settings > Wireless & networks > Mobile networks > Data connection
3, Restart your phone with SIM card inserted (your phone loads the settings from the SIM card) and retry your mobile data connection.
If you cannot connect to the internet using a mobile data connection
1, Enable the mobile data connection on your phone. Go to Settings > mobile+SIM (cellular) and switch Data connection to On.
2, Check that your data roaming is activated when you are not in your home 3, Make sure you have not reached your data limit. From the Start screen, swipe left to the App list and start Data Sense app. Switch Restrict background data usage and/or Restrict background data usage when roaming to Off.
4, Confirm with your mobile operator that you have an active mobile data subscription (access to internet) on your SIM card.
If your mobile data connection is still not working, try entering the new settings manually
If you can connect to a WiFi network on your phone or you are near your computer, try searching online to find the internet settings for your mobile operator. To add your settings manually, select one of the options depending on your phone model:
Option 1 - Go to Settings > access point, and tap +.
Option 2 - Go to Settings > mobile+SIM > SIM settings > SIM, and tap add Internet APN or switch Manual internet APN to On.
Doogee mobile phone cannot connect to the internet
Thursday, February 25, 2016 10:18:31 PM America/Los_Angeles
Posted in News
By
Doogee Mobile
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