DOOGEE Y100 MTK6592 Octa Core 1GB 8GB Android 4.4 Smartphone 5.0 Inch HD IPS Screen 13MP camera Black

Questions on DOOGEE Y100 MTK6592 Octa Core 1GB 8GB Android 4.4 Smartphone 5.0 Inch HD IPS Screen 13MP camera Black

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• From ouatt ouatt at 4/25/2015 1:42 PM
  • comment puis je avoir le doojee valencia 2 Y100 en côte d'Ivoire et à combien coûte t'il?
  • Doogee Mobile
    Thank you for your mail.
    You can buy here: http://www.pompmall.com/doogee-mobile-phone.html
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• From Kayla at 4/26/2015 9:05 AM
  • When will this phone be available to purchase??
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE Y100 shipments in May 10.
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• From Mabe at 4/28/2015 11:48 AM
  • Does the Y100 fix the battery issues of DG800, and are there any improvements to the jack audio output quality?
  • Doogee Mobile
    Thank you for your mail.
    We will have fully test before we send, all our Android Device come with 12 months warranty, If any problem, please contact our after-sale customers service at any time .
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• From Florin at 4/28/2015 9:42 PM
  • Hello,
    I want to buy back cover of different colors for DOOGEE VALENCIA Y100.
    Where can I buy?
    Thanks.
  • Doogee Mobile
    Thank you for your mail.
    We are very regret that we don't provide the parts sell at present .
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• From Tomas at 4/29/2015 11:04 PM
  • Hello,
    does T100 come with Czech language support?
  • Doogee Mobile
    Thank you for your mail.
    Doogee Y100 does not support Czech language.
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• From Velegi Géza at 4/30/2015 1:50 AM
  • Hello,
    
    Does this telephone have HUngarian language?
    
    
  • Doogee Mobile
    Thank you for your mail.
    Doogee Y100 does not support Hungarian language.
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• From DIMITRIS BATSILAS at 5/2/2015 1:27 AM
  • Dear doogee i bought a doogee valencia 2 y 100 but in my hurry i didnt see the phone has not got the greek language.
    what can i do for this? is it easy the sealler to install greek language or i must exchange the product .
    Can you give me an advice for this?
    thank you very much i am waiting for your answer.
  • Doogee Mobile
    Thank you for your mail.
    Please contact the seller to replace the phone.
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• From Bettina at 5/4/2015 1:21 AM
  • Hi, I'd like to know, this has smarphon Wake Gesture Function, as did the 310 Voyager 2
    thanks
    
  • Doogee Mobile
    Thank you for your mail.
    Doogee Y100 does not support Wake Gesture Function.
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• From D. Filipović at 5/4/2015 10:35 AM
  • Is it possible to buy a silicone back protection and screen protection
    doogee valencia 2 Y100?
  • Doogee Mobile
    Thank you for your mail.
    We are very regreted that we don't provide the parts sell at present .
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• From Buddah at 5/4/2015 7:44 PM
  • Can the camera record in 1080p@60fps ?
  • Doogee Mobile
    Thank you for your mail.
    Doogee Y100 does not support 1080p@60fps.
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• From deno at 5/10/2015 2:57 AM
  • Hello,
    
    Does this telephone have Croatina (HRVATSKI) language?
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE Y100 does not support Croatian language.
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• From D. Filipović at 5/11/2015 1:08 AM
  • When do you expect to begin selling Doogee Y100?
  • Doogee Mobile
    Thank you for your mail.
    You can buy here: http://www.pompmall.com/doogee-y100.html
  • Do you find this question helpful?  Yes   No
• From Ramiro at 5/11/2015 7:10 AM
  • Does the Y100 have Gorilla glass?
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE Y100 support Gorilla glass.
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• From Richatd at 5/11/2015 7:33 AM
  • Hello, Does the Doogee Valancia2 y100 have wireless update to update the firmware. What is the useable memory and what is the storage partition sizes or is all the useable memory avalible for app storage. Thanks
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE Y100 has 4GB of available storage space.
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• From herroP at 5/12/2015 9:39 AM
  • What do you recommend between the doogee voyager 2 or doogee valencia 2 ? Thanks.
  • Doogee Mobile
    Thank you for your mail.
    You can buy Doogee Y100, here: http://www.pompmall.com/doogee-y100.html
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• From Karel at 5/13/2015 3:27 PM
  • Does the Doogee Y100 support Dutch langauge?
  • Doogee Mobile
    Thank you for your mail.
    Doogee Y100 phone support Dutch language, you can buy here: http://www.pompmall.com/doogee-y100.html
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• From hoodlum at 5/14/2015 7:11 AM
  • il y aura t'il une mise a jour vers android 5.0 lolipop ?
  • Doogee Mobile
    Thank you for your mail.
    When we get the Doogee Y100 Android 5.0 firmware ROM, we will update it on our website.
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• From Jonas at 5/15/2015 6:53 AM
  • At http://www.doogee.cc/products_detail/&productId=113.html I click on "parameters" and see "3rd generation Corning Gorilla Glass" at the Display / materiel section.
    
    And yet in the answer on this page to the rqestion of Ramiro at 5/11/2015 7:10 AM, you say "DOOGEE Y100 does not have Gorilla glass."
    
    Do I look at the wrong product at doogee.cc?
    Is the DooGee.cc wrong?
    Please clearify about the glass that is used for this phone.
  • Doogee Mobile
    Thank you for your mail.
    Sorry, DOOGEE Y100 support Gorilla glass.
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• From Jonas at 5/15/2015 6:54 AM
  • When can I expect DX to send the first Y100 phones?
  • Doogee Mobile
    Thank you for your mail.
    Will this week.
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• From Cesar at 5/16/2015 1:33 PM
  • Hello, I just got this phone but flash light is barely shining and GPS takes a lot to get position and disconects very often. Is it normal or my phone is broken?
    
  • Doogee Mobile
    Thank you for your mail.
    To fix satellites I followed this guide:
    0) Enter Engineering menu
    1) Select Engineering mode for MTK
    2) Select YGPS -> Information -> and tap on 'AGPS restart'
    3) Exit YGPS and select LocationBasedService.
    4) Select AGPS -> Enable A-GPS
    5) Select GPS
    6) Select FULL
    7) Tap on Ref Position and see if some location datas are present: enter your current position (Lat,Long) if it's empty. Select ok.
    8) Let the GPS start by tapping on GPS (OFF). It will become 'ON' and will procede with fixing the position
    9) Tap on GPS (ON), it will become OFF
    10) Select HOT instead of FULL
    11) Enter Ref Position and tap 'Apply Last Position'.
    12) Reboot
    13) Install GPS Status & Toolbox and see if it fixes satellites easily
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• From D. Filipović at 5/18/2015 1:46 AM
  • If you can buy backcover for doogee Y100?
  • Doogee Mobile
    Thank you for your mail.
    We are very regreted that we don't provide the parts sell at present .
  • Do you find this question helpful?  Yes   No
• From Cesar at 5/18/2015 5:19 PM
  • Thanks a lot for your help, now GPS works much better than before. I hope, if it is possible, you can tell me how to make flashlight brighter because it is useless as it is now.
    I hope that in future updates you can add more font styles to be used. Now I use my phone in spanish language, although text can be read, there are some mistakes like spaces where it should not to be and that is annoying in some occasions, so I think it can be solved with another font style, or if there are another solution, I hope you can implement it.
  • Doogee Mobile
    Thank you for your mail.
    We will develop the firmware to solve this problem.
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• From Brett at 5/20/2015 2:15 PM
  • Does the doogee y100 support wifi 5g?
  • Doogee Mobile
    Thank you for your mail.
    Doogee Y100 does not support 5G WiFi.
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• From andrei at 5/22/2015 12:54 PM
  • Good afternoon.
    I want to buy this phone, found in the description of one of the sites that the screen is Sharp, contrast 1000: 1, brightness of 450, ntsc 85%, 95% saturation - tell me, can you confirm that this model of phone is sharp, and with the characteristics?
    
    Tell me, how many back covers supplied with the phone, and is it possible to buy them separately?
    
    Do you plan to upgrade to android 5.0 for this phone, this model?
    
    Thank you, waiting for your reply.
  • Doogee Mobile
    Thank you for your mail.
    We will put the phone back covers editor to the website,
    We will update the Android 5.0 firmware on the website in time when it is released.
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• From andrei at 5/23/2015 3:00 AM
  • Can you write detailed specifications of the display? in the shop where I want to buy this phone is that it is written on this phone is the display sharp, can you confirm whether this is really the case?
  • Doogee Mobile
    Thank you for your mail.
    Size: 5.0 inch multi-touch screen
    Material: 3rd generation Corning Gorilla Glass
    Technic: OGS lamination
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• From Ahmed at 5/23/2015 9:18 PM
  • Hi. Does doogee valencia 2 y100 have a compass sensor?
  • Doogee Mobile
    Thank you for your mail.
    Doogee Y100 does not support compass sensor.
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• From Rick at 5/24/2015 6:44 PM
  • When will a full manual be available to download for the Valencia Y100?
  • Doogee Mobile
    Thank you for your mail.
    We will edit more detailed manual.
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• From Da at 5/25/2015 9:16 AM
  • Does it have italian language?
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE Y100 phone support italian language.
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• From Cris at 5/28/2015 10:03 AM
  • I want to know if I can use the play store with Valencia 2 y100 and how can I download it ...
    Thanks
  • Doogee Mobile
    Thank you for your mail.
    You can download the Google Play Store in the APPS center.
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• From A at 5/30/2015 4:39 PM
  • Hello, I'm from Malaysia. If I buy this phone and it's broken. Where can I repair this phone?
  • Doogee Mobile
    Thank you for your mail.
    You can contact the seller apply warranty.
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• From A at 5/30/2015 9:03 PM
  • Do you have doogee phone centre in Malaysia?
  • Doogee Mobile
    Thank you for your mail.
    I regret that we have no dealer or re-seller in Malaysia,
    All are under one year warranty. (Excluding the accessories). If any problem, pls contact our after-sale customers service at any time,
    you can buy here: http://www.pompmall.com/doogee-mobile-phone.html
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• From aglae at 5/31/2015 5:48 AM
  • Hi,
    is there a différence between "Doogee Y100" and "Doogee Valencia 2 Y100" ?
    Some shop make a différence....
    
    And is it well : "3G: WCDMA 850/900/1900/2100MHz" ...900 ?
    
    Thank you
  • Doogee Mobile
    Thank you for your mail.
    Doogee Y100 and Doogee Valencia 2 Y100 is the same phone,
    Doogee Y100 support 3G: WCDMA 850/1900/2100MHz, does not support 900MHz.
  • Do you find this question helpful?  Yes   No
• From A at 6/1/2015 8:12 AM
  • Can you pls put a doogee phone centre in Kuala Lumpur, Malaysia one day
  • Doogee Mobile
    Thank you for your mail.
    We will consider your opinion.
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• From meni at 6/2/2015 4:31 AM
  • when will Y100 will get lollipop?
  • Doogee Mobile
    Thank you for your mail.
    When we get the Doogee Y100 Android 5.0 lollipop ROM, we will update here: http://www.doogeemobile.com/download
  • Do you find this question helpful?  Yes   No
• From papiyo at 6/2/2015 8:38 AM
  • does the dooge Y1OO support skype; Line;Instagram; Facebook video; whatsapp video; linkedin;
  • Doogee Mobile
    Thank you for your mail.
    Yes, You can download and install.
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• From zet at 6/2/2015 6:33 PM
  • como puedo destaparlo para poner la pila y el chip
  • Doogee Mobile
    Thank you for your mail.
    You can open the phone battery cover.
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• From Martin Luna at 6/2/2015 8:09 PM
  • My New Y100 valencia2 don't work the flashlight, what happened it's new?
  • Doogee Mobile
    Thank you for your mail.
    You can download a flashlight APP.
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• From Martin Luna at 6/4/2015 1:32 PM
  • nop the same problem with the app flashlight, the led lights is dead, what can I do?
  • Doogee Mobile
    Thank you for your mail.
    Please contact the seller to apply for warranty.
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• From Frank Roloff at 6/7/2015 9:08 AM
  • Hello,
    
    does the phone support the bluetooth codec aptX® audio coding algorithm?
  • Doogee Mobile
    Thank you for your mail.
    Does not support.
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• From Luis Felipe Correa Alcalde at 6/8/2015 4:33 PM
  • Hi is the price of phone ?? sanks
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE Y100 price is $129.99, you can buy here: http://www.pompmall.com/doogee-y100.html
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• From D. Filipović at 6/9/2015 6:14 AM
  • Today I got doogee valencia2 Y100, started it and everything was ok.
    I looked to see if there update via WiFi and told me that he has loaded the update, after restarting said he installed the update, and finally out error. far more will not start. Pray for help.
  • Doogee Mobile
    Thank you for your mail.
    Please download the Stock ROM at the official website for updates.
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• From File015 at 6/9/2015 10:59 AM
  • When you come out in support of rom Valencia2 Y100
  • Doogee Mobile
    Thank you for your mail.
    Doogee official has not released Y100 ROM,
    When we get the latest ROM, we will update it on our website.
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• From akis at 6/9/2015 1:53 PM
  • hello sir, I messed up my phone. PLEASE tell me how to do a HARD reset (factory menu) thank you!!!
  • Doogee Mobile
    Thank you for your mail.
    Menu---Settings-----Backup and restore factory settings----Reset Phone
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• From Marcis at 6/9/2015 10:08 PM
  • Hello,
    does DOOGEE VALENCIA 2 Y100 PRO come with Latvian language support?
  • Doogee Mobile
    Thank you for your mail.
    Doogee Y100 Pro support Latviesu.
  • Do you find this question helpful?  Yes   No
• From Osvaldo at 6/12/2015 9:01 AM
  • I buy this for my sister and she told me about three problems
    1.- the internet conection via mobile data is slow
    2.- the youtube app can not be download
    3.- the camara doesn not zoom
    
    Thanks
  • Doogee Mobile
    Thank you for your mail.
    Mobile Internet slow problems, we recommend that you try the following methods of operation:
    1. Check the phone network signal is strong, if the signal is weak will affect the mobile Internet speed.
    2. Clear mobile Internet cache.
    3. Replace the other SIM card (check whether the SIM card problems).
    4. Settings - Application Manager - All - Internet - Clear Data.
    5. Settings - About Device - Software Update to the latest version to try.
    Please download youtube app on your computer, then copy it to the phone installation.
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• From D. Filipović at 6/13/2015 7:03 AM
  • Will valencia2 Y100 obtain Serbian language and whether it has set Manual PDF?
  • Doogee Mobile
    Thank you for your mail.
    Doogee Y100 phone support Serbian language.
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• From D. Filipović at 6/13/2015 8:34 AM
  • What's the combination valencia2 Y100 can screenshot functionality?
    
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE Y100 support screenshot functionality.
  • Do you find this question helpful?  Yes   No
• From philippe at 6/13/2015 2:24 PM
  • Hi,
    I have received my Valencia y100.
    Looks good but the phone cannot find any WiFi network when there are many available (they are not 5g).
    3g network is working but I need WiFi to work.
    
    Thank you for your help
  • Doogee Mobile
    Thank you for your mail.
    Phone settings - > wireless and network ->WLAN settings, click on the phone under the "menu" button, in the pop-up menu select "advanced", and then in the WLAN dormancy strategy "drop-down menu select" never ", so as to realize the WLAN are always open.
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• From edouardreg at 6/14/2015 5:42 AM
  • Hello,
    
    How can I remove shortcuts on the desktop screens ?
    Just can desinstall applications, but no possibility to remove shortcuts ?
    
    Very big problem has I test a lot of applications on the google play.
    
    Regards
  • Doogee Mobile
    Thank you for your mail.
    Press the software icon for 3 seconds, a dustbin will appear at the top of the screen, then move the icon to the dustbin,it is easy to figure out.
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• From Raul Vicent at 6/14/2015 8:07 AM
  • It will be possible to upgrade to lollipop on this Doogee Valencia 2 Y100?
  • Doogee Mobile
    Thank you for your mail.
    We will update the Android 5.0 firmware on the website in time when it is released.
  • Do you find this question helpful?  Yes   No

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