Description
Details
DOOGEE VALENCIA2 Y100 Pro Smartphone use MTK6735, 64bit quad core CPU, 2GB RAM + 16GB ROM with 5.0 inch 1280*720 qHD screen, Android 5.1 OS, promises quite a fast operation speed is quite amazing and impressive. 8.0MP front camera for convenient self-capturing, 13.0MP back camera for you to record every single moment clearly; 4G, GPS, WiFi, Bluetooth, etc, all available to make it the most valuable choice to buy DOOGEE Y100 Pro.
DOOGEE VALENCIA2 Y100 Pro Smartphone Reviews:
- 5.0 inch, 1280*720 pixels display
- MTK6735, 64bit quad core
- 13MP back camera + 8MP front camera
- 2GB RAM + 16GB ROM
- Android 5.1
| DOOGEE VALENCIA 2 Y100 Pro Specs | |
| Model | DOOGEE VALENCIA2 Y100 Pro |
| Band | 2G: GSM 850/900/1800/1900MHz 3G: WCDMA 900/1900/2100MHz 4G: FDD LTE B1/3/7/20 |
| Sim Card | Dual SIM Card Dual Standby (One Micro SIM Card) |
| Service Provide | Unlocked |
| Style | Bar |
| Color | Gray |
| Shell Material | Metal |
| OS | Android 5.1 |
| CPU | MTK6735, 64bit quad core |
| GPU | Mali-720 |
| ROM | 16GB |
| RAM | 2GB |
| Display Size | 5.0Inch |
| Type | IPS, capacitive touch screen, OGS, 2.5D Corning Gorilla Glass |
| Resolution | 1280 x 720 pixels |
| Screen Color | 160K |
| Card Extend | Support TF card up to 128GB extended |
| Camera | Dual Cameras, 5.0MP(interpolation 8.0MP) front camera, 13.0MP Sony sensor back camera with flashlight and auto focus,80° wide-angle 5-element lens |
| DOOGEE VALENCIA 2 Y100 Pro Basic Function | |
| Ringtones Type | Polyphonic/MP3 |
| Audio File Format | MP3/WAV/AMR/AWB |
| Video File Format | 3GP/MPEG4 |
| Image File Format | JPEG/BMP/GIF/PNG/GIF |
| E-book Format | TXT/CHM/DOC/HTML |
| FM Radio | Yes, earphone needed |
| Earphone Port | 3.5mm |
| Data transfer | USB/Bluetooth |
| Mobile internet | WAP/WIFI |
| Phonebook | 500 |
| Message | SMS/MMS |
| Input | Handwrite/Keypad |
| TV | No |
| GPS | Yes,built in.also support A-GPS |
| JAVA | No |
| WIFI | Yes, 802.11 b/g/n |
| Bluetooth | Bluetooth 4.0 |
| Gravity Sensor | Yes |
| Multi-Touch | Yes |
| Standby Time | About 2~3 days |
| Size | 142.6x72.1x9.35mm/5.61 x 2.84 x 0.37 inch |
| Weight | 122g |
| Language | English, Afrikaans, Bahasa Indonesia, Bahasa Melayu, Catala, Cestina, Dansk, Deutsch, Filipino, French, Hrvatski, IsiZulu, Italiano, Kiswahili, Latviesu, Lietuviu, Magyar, Nederlands, Polish, Norsk, Portuguese, Romana, Rumantsch, Slovencina, Slovenscina, Suomi, Svenska, Vietnamese, Turkish, Greek, Bulgarian, Russian, Serbian, Ukrainian, Hebrew, India Urdu, Arabic, Persian, Hindi, Bengali, Thai, Cambodian, Korean, Japanese, Simplified/Traditional Chinese |
| Other Feature | 4G/3G, WiFi, GPS, FM, Bluetooth, Email, Messaging,Wallpapers, Calendar, Calculator, Clock, Camera, Play Store, Tethering & portable hotspot, Smart Gesture, HotKnot, OTG, OTA, etc |
| DOOGEE VALENCIA 2 Y100 Pro Mobile Phone Accessories: | |
| 1 x Doogee Y100 | |
| 1 x 2200mAh Battery | |
| 1 x USB Cable | |
| 1 x Charger | |
Reviews
- Very good phoneReview by Iwan
-
I bought a phone about 2 months ago. Works very fine. Pictures are very good, better than any phone in this price. Only the battery is very bad :-( max. 8 hours. When you use LTE network it will turn off alter 3 hours non stop working.Star
So 5* minus 1* for the battery ;-) greetings from Poland. (Posted on 3/12/2016) - Great phone for the priceReview by TWJ205l
-
I finally purchased a new phone after having an HTC Desire S for over 4 years. I wanted something with a bigger screen, was faster and had 4G capability.Star
A new HTC ONE was nice but just too expensive to justify a purchase.
I found this Doogee and decided to give it a go. Purchased for £75 from a UK based supplier it came with an extra screen protector, charger and plastic rear case.
The instructions are non-existent and getting the battery into the phone was the first challenge but a quick 'google' and I had the answer.
The phone is just brilliant for the money. I can make clear phone calls all over Europe and the USA, I have managed 32Gbps on 4G and performance on Wi-Fi is only limited by my routers.
The cameras are not as good as those on HTC, Samsung, Sony and iPhones but the phone costs last than one quarter of the price of those phones.
2GB ROM, 16GB RAM and a further 32GB card means I have plenty of storage.
The dual SIM cars means that I now only carry one phone instead of two as my business SIM in now in this phone.
Yes, the phone isn't perfect but it works just fine for me, and with the money I saved by not buying a brand leader I purchased a return flight from the UK to Miami. (Posted on 3/9/2016) - a good phone far from perfectReview by Sok.Elef
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i bought the phone for me is a good phone the only promblem is battery life cause it's onlyStar
1800 maph insteand of 2200maph or even more that gives you a almost 18 hours with medium use and on have around 12 hours of use
the back camera is relly 8MP and not 13mp only 6MP when you choose wide frame instand of 4:3 frame also no full HD video only 720p
the front is a medium camera also the flash is no much force
also is hard to find accesories like a silicon case or a screen protector
the upgrates is one plus of this device since i bought it a have 2 upgrates
rooting the device is difficult and may break down your device
also the cpu i think is a little bit at minimum speed only 1 GHZ instand of 1,5 ghz that can make this phone a really great (Posted on 1/21/2016) - Instruction manual, DOOGEE Y100 Pro 4G LTE Android 5.1 MTK6735 2GB 16GB Dual SIM Smartphone 5.0 Inch 13MP Camera GrayReview by MPBR
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Purchase one DOOGEE Y100 PRO, where can I get access to full manual??? (Posted on 1/5/2016)Star - tried to use dual sim and blocked the mobile Review by Sammy
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tried to use dual sim and blocked the mobile now I don't know what to do to unblock it as I never use passwords and is actually asking me for one.Star
:{ (Posted on 12/23/2015) - No screencastReview by MK
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I have one and work very well but dont have screecast, and has 4 updates on last 2 months, one of that updates erase alot of ringtones....... like virtualphone.Star
And dont has screencast or something like that this is unique fail on this phone (Posted on 12/10/2015) - Has a very weak vibration notificationReview by Glenn
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I really like the phone but my only complaint is that the vibration mode is too weak to be relied upon. There is no option to increase the vibration. (Posted on 11/18/2015)Star - battery life no more than 12 h :(Review by divoto65
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battery life no more than 12 h :( (Posted on 11/3/2015)Star - Very fast, elegant and good priced. But not perfectReview by Ilya Snv
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Very fast (Thanks to 2Gb RAM), elegant and good priced smartphone. Good screen, main camera also not so bad. I found couple bugs in a fresh firmware (20150925), but I hope they are all will be fixed. Biggest disappointments for me - it's terrible sound thru the loudspeaker and very weak, almost useless LED flashlight (Posted on 11/1/2015)Star - Excellent phoneReview by DeeS
-
I have had this phone for about 3 months now, and I love it. I have had Samsungs in the past and liked them, but this phone is a great value. I hope it lasts as long as my friends similar Doogee. He has had it for nearly 2 years, and no problems. I am not sure of the model, but this one is great. (Posted on 9/23/2015)Star - Great PhoneReview by Sombras
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I really like my phone. Its super fast and great in features. (Posted on 9/19/2015)Star - Great Value SmartphoneReview by Knocker
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I recently purchased one of these phones and having read some of the reviews I was a little apprehensive. I shouldn't have been, it's a great Smartphone and fantastic value. I have owned a Samsung S5 and iPhone 5S in the past and as far as I can see the 'Doogee Valencia2 Y100 Pro' is almost, if not AS good as them! It's size is perfect, not too big, not too small, easy to handle, battery life is OK, runs Android 5.1, I could go on... The reason I only gave it 4 stars is because there is no proper 'User Guide'. I happen to have a good idea of how these things work but if I had been a novice I would have struggled. Highly recommended. (Posted on 9/14/2015)Star - REGULARReview by FRANCISCO
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EL DOOGEE Y100 PRO ES UN BUEN SMARTPHON Y GUARDA BUENA RELACCION CALIDAD PRECIO EL UNICO DEFECTO QUE LE VEO ES QUE LA BATERIA DURA MUY POCO TIEMPO CARGADA TENDRIA QUE TENER MAS MHA (Posted on 9/12/2015)Star - Great performance, poor battery life.Review by Guillermo
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The battery only last 10 hours approx. The camera is average and is 8 MP not 13 MP.Star
Everything except for that works just perfect. Fast and smooth with Android Lolipop. (Posted on 9/1/2015) - performant and fast smartphone except cameraReview by Christian
-
Hello,Star
the Doogee Valencia Y100 pro is a very performant and fast smartphone.
Up to now I do not have any issues concering stuttering or workload.
BUT the camera takes about 5-10 sec. to take a picture.
The video record with full resolution works very well. Starting instantly!
But it is very annoying to wait for one picture shoot at least 5 sec. It doesn't matter which length of exposure was chosen or which app I used (standard, open camera, camera 360, camera fv-5 pro,...).
The quality of the picture taken is quite good.
I can give only 2 stars because for me the camera (and driver?) is a key component at a smartphone.
Kind regards,
Christian (Posted on 8/1/2015) - user manualReview by Csaba
-
Hello,Star
I received my new Y100 Pro today.
I have to say it is a great device!
My question.
Could you be so kind to send a link to the detailed user manual?
Unfortunately, I didn't find it on the official page of the device.
Thank you in advance.
Csaba
(Posted on 7/27/2015) - want to buyReview by gangster
-
can u inform me when this phone was released i want to buy this...Star
Doogee Mobile
Thank you for your mail.
You can buy here: http://www.pompmall.com/doogee-mobile-phone.html (Posted on 7/1/2015) - memoryReview by Eugene
-
Hi, this phone supports micro sd cards? (Posted on 6/20/2015)Star - 4Review by smily
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When will you release this phone? in ebay? because im from uk (Posted on 6/5/2015)Star
Write Your Own Review
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Questions on DOOGEE Y100 Pro 4G LTE Android 5.1 MTK6735 2GB 16GB Dual SIM Smartphone 5.0 Inch 13MP Camera Gray
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- From Bob at 5/23/2016 1:39 AM
- Hi...This phone support cast screen or not
- Doogee Mobile
Thank you for your mail.
Doogee Y100 Pro does not support cast screen.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Mary at 5/22/2016 9:14 AM
- Hi! Does the y100, y100 pro, y100x and y100 plus have the same outer size and placement of camera etc, so that the same case fits all of these?
- Doogee Mobile
Thank you for your mail.
They are not the same size.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From jose luis at 5/20/2016 2:02 AM
- hola me podrian decir ¿como conectar mi tlf doogee valencia 2 y 100pro al pc? ya que lo conecto y no me lo reconoce.Tengo instalado el windows7 en mi pc, activo la depuracion usb al movil y nada, gracias
- Doogee Mobile
Thank you for your mail.
Please try to download 91 Assistants, here: http://www.doogeemobile.com/download
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Panagiotis Baziotopoulos at 5/19/2016 6:46 PM
- Do you have any suggestion related to what I should to with my Valencia Y 100 Pro to start up the speaker again?
Suddenly it stopped and sound comes out only from the earphone ... - Doogee Mobile
Thank you for your mail.
Please check whether the speaker hardware problem, if not, please download the firmware update on the official site.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Do you have any suggestion related to what I should to with my Valencia Y 100 Pro to start up the speaker again?
- From Mari at 5/16/2016 9:56 AM
- Hi!
What is the SAR value of this phone? Prefrably the EU value for head and body, but if not avilable, the US SAR values will do :-)
Kind regards - Doogee Mobile
Thank you for your mail.
DOOGEE Y100 Pro SAR is 0.56W/KG.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Hi!
- From Erkin at 5/14/2016 9:20 AM
- Do you have a motherboard for Valencia y100 pro???
- Doogee Mobile
Thank you for your mail.
We do not have phone motherboard.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Jose at 5/9/2016 4:10 AM
- Hello,
from 2 weeks ago, soft keys do not work.
What I can do?
Also failure bottom of the screen, where the keyboard appears.
Thank you - Doogee Mobile
Thank you for your mail.
Please download the firmware update on the official website.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Hello,
- From Marcelino López López at 5/8/2016 11:22 AM
- Hola. He comprado un DOOGEE Valencia 2 Y100 Pro y no funciona la cobertura 4G, ¿ Como puedo activarla en el teléfono ? La compañía Movistar España me dice que tengo activado el servicio 4G pero en el teléfono no aparece .........
Saludos. - Doogee Mobile
Thank you for your mail.
You can check frequency here: willmyphonework.net/
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Hola. He comprado un DOOGEE Valencia 2 Y100 Pro y no funciona la cobertura 4G, ¿ Como puedo activarla en el teléfono ? La compañía Movistar España me dice que tengo activado el servicio 4G pero en el teléfono no aparece .........
- From Mihai at 5/7/2016 7:53 AM
- Would you release a big capacity battery, because actual is very bad on life ?
- Doogee Mobile
Thank you for your mail.
You can look this phone: http://www.doogeemobile.com/doogee-homtom-ht6.html
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From kevy at 5/5/2016 11:00 PM
- hi does it support screen mirroring
- Doogee Mobile
Thank you for your mail.
Doogee Y100 Pro does not support screen mirroring.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From MB at 5/2/2016 7:15 AM
- Why is the phone not visible when I connect it to my PC? Also, where can I find a user manual?
- Doogee Mobile
Thank you for your mail.
You can download 91 Assistants, here: http://www.doogeemobile.com/download
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Noa at 5/1/2016 1:01 AM
- My device software is failing and keeps writing android.process.media has been stoped.
How can I fix it? - Doogee Mobile
Thank you for your mail.
Please download the firmware update on the official website.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- My device software is failing and keeps writing android.process.media has been stoped.
- From Florin at 4/25/2016 4:45 AM
- Hi,
Is there any other ROM provided for this phone by the manufacturer? I have read on a site that it is possible to be released a Cyanogen Mode ROM.
Kind Regards. - Doogee Mobile
Thank you for your mail.
You can check the official website.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Hi,
- From shaun at 4/25/2016 1:37 AM
- do you have any dealers in south Africa?
- Doogee Mobile
Thank you for your mail.
I regret that we have no dealer or re-seller in south Africa ,but we support worldwide shipping ,you can purchase this directly from our online shop.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From JP at 4/22/2016 7:42 PM
- So, when will be released firmware with Android 6.0 for this phone?
- Doogee Mobile
Thank you for your mail.
We will update the Android 6.0 firmware on the website in time when it is released.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From G. dip at 4/22/2016 2:19 AM
- since a few days my Doogee Valencia2 Y100 pro creates all the 30 mins a file of 8.42Mo size on the sd card under V3 file in .Edat format. Can you help me to understand why ? I have no new apps installed recently
- Doogee Mobile
Thank you for your mail.
May be you install the application .
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Melanie at 4/19/2016 9:52 AM
- Where can I can an instruction manual for this phone?
- Doogee Mobile
Thank you for your mail.
The official website has not released user manual.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From ROB at 4/18/2016 3:12 AM
- From Tim at 4/18/2016 1:48 AM
- Hello!
Will there be an Android 6 update for the Y100 Pro ?
And if yes, when will it be available ?
Thank You for answering these 2 Questions - Doogee Mobile
Thank you for your mail.
We will update the Android 6.0 firmware on the website in time when it is released.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Hello!
- From Roland at 4/16/2016 9:29 AM
- Hoe could I get the connection over USB to the PC , It doesn't work ???
Best regards roland - Doogee Mobile
Thank you for your mail.
You can try to download 91 Assistants, here: http://www.doogeemobile.com/download
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Hoe could I get the connection over USB to the PC , It doesn't work ???
- From RourouButterfly at 4/14/2016 10:12 AM
- I just wanted to mike sur that its battery is a good one and will not day after 1h of using internet or somthing. Actually I already had a bad experience with Sumsung smartphone and that's why I esitate on this one even of I'm stuned by its spesifications, so please be honest.
- Doogee Mobile
Thank you for your mail.
DOOGEE Y100 Pro mobile phone battery can work one day.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From vik at 4/13/2016 10:49 AM
- i buy 8 phones but one freezing with logo color screen. I tried a reset fabric status but not found. I need more information for conect to Fastboot. Thanks
- Doogee Mobile
Thank you for your mail.
Please download the firmware update on the official website.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Lisa at 4/9/2016 1:52 PM
- I purchased the Doogee Y100Pro in December, 2015. It is now April 9, 2016 and my phone is not working properly. Some of the keys are not responding and I can not even get it to shut down because it will not respond when I press ok to get it to shut down. I have already tried everything I know to do. I have searched to see if I can purchase any parts to repair the screen. I reset the phone back to factory setting yesterday and it still did not work. I think that the phone should still be under warranty and that I should be able to get it fixed without cost. Please respond. I had the Doogee Valencia DG800 and I liked it so well that I decided to get this phone, but it is not working!
Will you replace the phone or repair it? - Doogee Mobile
Thank you for your mail.
All are under one year warranty. (Excluding the accessories). If any problem, pls contact our after-sale customers service at any time.
Could you kindly tell us your order number? We will contact you soon.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- I purchased the Doogee Y100Pro in December, 2015. It is now April 9, 2016 and my phone is not working properly. Some of the keys are not responding and I can not even get it to shut down because it will not respond when I press ok to get it to shut down. I have already tried everything I know to do. I have searched to see if I can purchase any parts to repair the screen. I reset the phone back to factory setting yesterday and it still did not work. I think that the phone should still be under warranty and that I should be able to get it fixed without cost. Please respond. I had the Doogee Valencia DG800 and I liked it so well that I decided to get this phone, but it is not working!
- From Michail__M at 4/1/2016 1:03 PM
- Телефон приобретен в ноябре. Сегодня внезапно пропал звук. Динамики имикрофон признаков работы не подают. В наушниках звука тоже нет. Предполагаю что по сломалась микросхема аудио кодеков. Как
реализовано аудио на данной модели. Отправка к вам в сервис из Украины не рассматривается. Рассчитываю на ремонт на месте.
Phone bought in November. Today suddenly the sound was gone. Speakers and microphone features the work is not served. The sound headphones either. I suppose that was broken chip audio codec. As embodied audio on this model. Sending you in the service of Ukraine is not considered. I look forward to on-site repair.
>Doogee Mobile
>Thank you for your mail.
>Could you kindly tell us your order number? We will contact you soon.
>If you have any question, please do not hesitate to contact us.
>We will do our best to supply you better products and services!
>Thanks, Best regards!
I am purchase phone in private saler. I don't have a order number. I have a serial number end imei. Can i purchase a new motherboard for this phon? - Doogee Mobile
Thank you for your mail.
Check the seller after-sales service and application warranty.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Телефон приобретен в ноябре. Сегодня внезапно пропал звук. Динамики имикрофон признаков работы не подают. В наушниках звука тоже нет. Предполагаю что по сломалась микросхема аудио кодеков. Как
- From Rema Heffernan at 4/1/2016 10:23 AM
- How long do I need to charge my new phone before it will switch on?
- Doogee Mobile
Thank you for your mail.
The best charging 12 hours.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- How long do I need to charge my new phone before it will switch on?
- From Peter at 3/30/2016 6:05 AM
- Sony camera sensor problem. It don't read QR code, etc. The app don't know reading.
The Sony camera has fullHD recorder, but driver is bad. - Doogee Mobile
Thank you for your mail.
We will look for the firmware to solve this problem.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Sony camera sensor problem. It don't read QR code, etc. The app don't know reading.
- From jas at 3/30/2016 1:28 AM
- Hi, can You confirm, that both versions y100/y100 pro do suport usb-otg?
thanks
jas - Doogee Mobile
Thank you for your mail.
Doogee Y100 Pro support OTG.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Hi, can You confirm, that both versions y100/y100 pro do suport usb-otg?
- From bonnie at 3/27/2016 2:45 PM
- Were can I get instruction on how to use the camera, so far not happy with this feature.
- Doogee Mobile
Thank you for your mail.
Could you please describe your problem in details?
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Were can I get instruction on how to use the camera, so far not happy with this feature.
- From jason at 3/21/2016 5:02 AM
- does this model support VoLTE?
- Doogee Mobile
Thank you for your mail.
Doogee Y100 Pro does not support VoLTE.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From electrouro at 3/19/2016 1:33 PM
- Doogee Valencia2 y200 pro.The phone gave a message "low battery". It turned off. when you connect the charger and try to switch the menu I went out "Selet Boot mode". The cursor does not stop moving and I can not select any options.
- Doogee Mobile
Thank you for your mail.
Try to remove the battery, then charging.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Colin Guest at 3/17/2016 6:06 AM
- Have just received DOOGEE NOVA Y100. How do I insert micro sim? No information in the quick guide.
- Doogee Mobile
Thank you for your mail.
Open the battery cover, carefully check the SIM card slot.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From A Marsh at 3/13/2016 2:10 PM
- How do I set my own ringtone when recieving text messages
- Doogee Mobile
Thank you for your mail.
No, DOOGEE Y100 Pro phone does not support setting personalized ring tones.
If you have any question, please do not hesitate to contact us.
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- From aristotelis at 3/13/2016 10:43 AM
- What the wifi indicator E(R) and 4G(R) means?
How can I understand that the 4G LTE works?
Except putting the sim card to the first slot (microsim) do I have to do something else to enable LTE? - Doogee Mobile
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You can check here: willmyphonework.net/
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- What the wifi indicator E(R) and 4G(R) means?
- From Akuarioz at 3/11/2016 7:27 PM
- update to android 6.0?
- Doogee Mobile
Thank you for your mail.
We will update the Android 6.0 firmware on the website in time when it is released.
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- From pedro at 3/9/2016 2:22 PM
- From Cristopher Guerra at 3/7/2016 12:37 PM
- Hi mi problem with the Valencia 2 Y100 pro is in the internal memory, because some weeks ago the cellphone dont show the internal memory and dont work with the information saved inside him.
Please respond quickly with the solution of my problem.
Bye ¡ - Doogee Mobile
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Please contact the seller to apply for warranty.
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- Hi mi problem with the Valencia 2 Y100 pro is in the internal memory, because some weeks ago the cellphone dont show the internal memory and dont work with the information saved inside him.
- From Kamran Rza at 3/7/2016 9:00 AM
- Hi,
I have y100pro 2gb ram 16gb rom and I have big problem…
After autoupdate my phone not start in intitializing apps (it took 24 hours and nothing), after hard restart and in recovery menu I test root file system and after end test phone write "test failed" new app 132, modivied app 1. and errors are in /system/xbin and bin.
I test upload new rom with this manual but flash tool not processing....:((((((
help meee - Doogee Mobile
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Please contact the seller to apply for warranty.
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- Hi,
- From Marcus at 3/7/2016 8:30 AM
- Hello
I bought The Phone but i didnt receive The notice
To see How To use The Phone ?!
How can i havé The manual please ?!
Thanks
Marcus - Doogee Mobile
Thank you for your mail.
Please carefully read the Quick Start Guide.
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- Hello
- From Dagois at 3/7/2016 1:29 AM
- Have you planned an update for Y100 pro to Android 6?
- Doogee Mobile
Thank you for your mail.
We will update the Android 6.0 firmware on the website in time when it is released.
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- From Andrew at 3/6/2016 12:33 AM
- when will a detailed manual be available and where can I get it
- Doogee Mobile
Thank you for your mail.
The official website has not released DOOGEE Y100 Pro User Manual.
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- From Michail M at 3/5/2016 12:21 PM
- Телефон приобретен в ноябре. Сегодня внезапно пропал звук. Динамики имикрофон признаков работы не подают. В наушниках звука тоже нет. Предполагаю что по сломалась микросхема аудио кодеков. Как
реализовано аудио на данной модели. Отправка к вам в сервис из Украины не рассматривается. Рассчитываю на ремонт на месте.
Phone bought in November. Today suddenly the sound was gone. Speakers and microphone features the work is not served. The sound headphones either. I suppose that was broken chip audio codec. As embodied audio on this model. Sending you in the service of Ukraine is not considered. I look forward to on-site repair. - Doogee Mobile
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Could you kindly tell us your order number? We will contact you soon.
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- Телефон приобретен в ноябре. Сегодня внезапно пропал звук. Динамики имикрофон признаков работы не подают. В наушниках звука тоже нет. Предполагаю что по сломалась микросхема аудио кодеков. Как
- From Endy at 2/27/2016 2:16 AM
- Hello. I was doing wireless update and then it was unsuccesfull and the phone have got bricked. If I have warranty can my phone be fixed?
- Doogee Mobile
Thank you for your mail.
Please download the firmware update on the official website,
Could you kindly tell us your order number? We will contact you soon.
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- From Leandro at 2/26/2016 8:03 AM
- How to configure the 4G LTE band?
Tks. - Doogee Mobile
Thank you for your mail.
Phone frequency has been set up, no manual settings.
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- How to configure the 4G LTE band?
- From Ditot at 2/25/2016 11:29 PM
- Where can i find th eofficial rom for this phone?
- Doogee Mobile
Thank you for your mail.
Doogee Y100 Pro firmware: www.doogee.cc/download.php?ProId=56
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- From Cesar Cavazos at 2/25/2016 1:20 PM
- Hi, I have this phone, today i update my phone, the problem is i have bucle it doesnt start, where i can download an update .zip to put it on my sd card and reinstall de operative system
- Doogee Mobile
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You can look here: www.doogee.cc/download.php?ProId=56
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- From stefmane at 2/25/2016 5:01 AM
- Hello.
Since the last update dated February 24, 2016 , my phone stopped working.
It gets stuck on a screen that says: Android startup current ==> Launch Applications . a chart with a round that spins appears and nothing happens anymore. I left the phone turned on for 2 hours and nothing happens . I removed the battery but no change : I still have the same message . Does anyone have a solution? Thank you
N.B : I 'm french and my phone is recent
Doogee Mobile
Thank you for your mail.
Please download the firmware on the official website, here: www.doogee.cc/download.php?ProId=56
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards!
SORRY BUT MY PHONE IS STUCK. I CAN DOWNLOAD THE UPDATE WITH MY COMPUTER BUT HOW CAN I DO TO INSTALL IT ON THE PHONE ????? - Doogee Mobile
Thank you for your mail.
You can refer to this tutorial: http://www.doogeemobile.com/blog/how-to-flash-mtk-smartphones-with-sp-flash-tool/
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- Hello.
- From Aleksandr Fedorenko at 2/25/2016 3:09 AM
- Good day. I use phone Valencia Y100 Pro 2 since August , but the promised quality of the camera, I did not notice. What is it connected? Photos go very bad quality. Large grain and no clear picture. The hope was to update the software, but change is not. The phone is very good, but the camera should do something. What is it connected? Is it possible to improve the quality of the camera? Examples can send photos.
- Doogee Mobile
Thank you for your mail.
Please try to download the firmware update, here: www.doogee.cc/download.php?ProId=56
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- From stefmane at 2/24/2016 6:46 PM
- Hello.
Since the last update dated February 24, 2016 , my phone stopped working.
It gets stuck on a screen that says: Android startup current ==> Launch Applications . a chart with a round that spins appears and nothing happens anymore. I left the phone turned on for 2 hours and nothing happens . I removed the battery but no change : I still have the same message . Does anyone have a solution? Thank you
N.B : I 'm french and my phone is recent - Doogee Mobile
Thank you for your mail.
Please download the firmware on the official website, here: www.doogee.cc/download.php?ProId=56
If you have any question, please do not hesitate to contact us.
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- Hello.
- From Sophie at 2/23/2016 7:48 AM
- Hello
Can you me say how can I make a screenshort with the Valencia 2 Y100 Pro? - Doogee Mobile
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You can download the screenshot apps from play store.
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- Hello
- From Ryan Calleja at 2/23/2016 1:44 AM
- Hi,
I have a problem with the notification sound. I want to choose a different notification sound from the ones that comes by default with the phone as I did not like them. I downloaded some notifications sounds (mp3, .ogg) and placed them in the following directories -
/sdcard/media/ringtones
/sdcard/media/notifications
/sdcard/ringtones
/sdcard/notifications
/sdcard/music
However they are still not visible from the notification sounds when listing them from the Settings menu.
I donwoaded ES File Explorer and tried to set them as notification from there but I always get "Wrong file type, please select again" message.
Can you please help?
Regards,
Ryan - Doogee Mobile
Thank you for your mail.
Press and hold the mp3 file you want to use, this will highlight in Blue. Now you will have five symbols appear at the bottom of the page, press the middle one which is the copy button, this looks like 2 sheets of paper overlapped. Once pressed the symbol will change from 2 sheets of paper to just one. No press the home key , top left. This will take you to the homepage and will give you the options of SD card or phone storage, select the phone storage option, Now scroll down to the notifications folder and select it, Once the notifications file is open, You will see 3 icons at the bottom of the screen , press the middle one which is paste, this still looks like 1 sheet of paper.
Now you can close this down and go back to your main phone screen, Now when you open your settings and select a tone to associate with your text alert notifications your MP3 file will be showing and will be selectable.
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- Hi,
