Doogee DG310 MTK6582 Quad Core Android 4.4 1GB 8GB SmartPhone 5 inch 5MP camera Black

Questions on Doogee DG310 MTK6582 Quad Core Android 4.4 1GB 8GB SmartPhone 5 inch 5MP camera Black

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• From Fabio at 9/15/2014 3:03 PM
  • posso usar dois chips de operadoras diferentes ao mesmo tempo nesse celular?
  • Doogee Mobile
    Thank you for your mail.
    Yes.
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• From Den Dav at 9/15/2014 6:47 AM
  • price of this phone ?
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone price is $89.99.
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• From den at 9/15/2014 6:25 AM
  • How much is price of phone ?
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone price is $89.99.
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• From imm at 9/14/2014 5:20 AM
  • I bought 2 Doogees of the same model and they arrived 2 days ago. However there is a problem in that the charger does not work and the phone battery becomes depleted and cannot be recharged. I tried using other Android chargeson the phones but they still do not work. What can I do please advise. It's tterribly disappointing as I cannot use the phones and the batteries are now zero power.
  • Doogee Mobile
    Thank you for your mail.
    Remove the battery, use universal charger.
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• From Ioannis at 9/12/2014 12:32 PM
  • Hi.
    I want to buy a car charger for the VOYAGER2 DG310. Is it take a mini usb cable for charging or something else?
    Thanks in advance.
  • Doogee Mobile
    Thank you for your mail.
    We very regret that we don't provide the parts sell at present .
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• From miater at 9/11/2014 1:15 PM
  • Hi, do you export this brand to Uzbekistan?
  • Doogee Mobile
    Thank you for your mail.
    We support shipping to Uzbekistan and the shipping cost is 11.0USD.
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• From Margo at 9/11/2014 8:48 AM
  • Will this phone work on moblicity canada
  • Doogee Mobile
    Thank you for your mail.
    Yes, Doogee DG310 can work in Canada.
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• From marco at 9/11/2014 6:01 AM
  • How many hours needs the battery to charge for the first time, and is it possible to buy an extra spare battery?
    
  • Doogee Mobile
    Thank you for your mail.
    You need to charge 12 hours.
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• From daniel at 9/10/2014 12:15 PM
  • Can anybody help.I have search about this smartphone and I think that this mobile is good.but I am worries about front camera and back camera.is camera good? pleas help.I appreciate so much thanks :DDDDDDD
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone camera is good.
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• From jose luis at 9/10/2014 10:06 AM
  • He recibido el telefono ayer, hoy me sale un mensaje en pantalla que me indica
    EXCESO DE CALOR EN BATERIA y luego DESCONECTELO
    Me ha preocupado porque no se a que es debido. Les ruego me informen. Saludos
  • Doogee Mobile
    Thank you for your mail.
    Please remove the battery, half an hour after installation.
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• From Ven.Vuddhijayo Wachirasakdi at 9/10/2014 8:51 AM
  • How to capture phone screen. Doogee Voyager2 DG310 serie. Thk.
  • Doogee Mobile
    Thank you for your mail.
    You can download a screenshot software.
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• From Norm at 9/9/2014 7:05 AM
  • When do expect to have stock for the BLACK doogee DG310
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 black phone tight supply now,
    We will email you at the first time when the Doogee DG310 black smartphone be available.
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• From stanford at 9/8/2014 11:00 AM
  • can the DG310 use 2 GSM cards?
  • Doogee Mobile
    Thank you for your mail.
    Yes, Doogee DG310 phone support dual sim dual standby.
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• From Chris at 9/7/2014 12:35 PM
  • Hi
    
    Does DG310 GSM and 3G frequency work for my country europe Malta? Thanks
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone can work in Malta.
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• From gewema at 9/5/2014 4:23 PM
  • i put my own mp3 file in the Ringtones folder ...
    but how can i change the Ringtones ?
    only the Factory ringtone is working.....
    
    greetings GEWEMA Holland
  • Doogee Mobile
    Thank you for your mail.
    Please set - sound - ringtones.
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• From Robozo at 9/4/2014 11:42 PM
  • Is it a 5 Point Touch? I tested it and it seems to be a 2 Point Touch
  • Doogee Mobile
    Thank you for your mail.
    We will confirm once again.
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• From amarildo at 9/4/2014 7:21 PM
  • Oi, moro no brazil e comprei ele no dx.o dg 310, adorei o aparelho. minha duvida é se ele vai receber atualização...e comunicar que ele da umas travadas. digo demora pra reconhecer o toque na tela
    
    Hi Curitiba BRAZIL, bought it in dx.o dg 310, loved the unit. My question is if it will receive updates ... and communicate it in a locked. I say it takes to recognize the touch screen
  • Doogee Mobile
    Thank you for your mail.
    When Doogee official release DG310 phone new firmware, the phone will automatically remind you to update.
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• From Phil at 9/2/2014 1:16 PM
  • I found a post above that gives a SAR of 0.048, which is very low (never found any phone with a SAR below 0.20).
    So 0.48 would seem the right value?
    
    Is there a reliable source where I can find the SAR value (Tech Spec?)
    Thanks
  • Doogee Mobile
    Thank you for your mail.
    We are calculated according to the formula.
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• From Phil at 9/2/2014 1:00 PM
  • What is the SAR value for this phone? Thanks.
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone's SAR is 0.228w/kg.
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• From Phil at 9/2/2014 8:12 AM
  • What is the SAR rating of the Doogee 310?
    Thanks,
    
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG310 phone's SAR is 0.048w/kg.
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• From José Aracil at 9/1/2014 1:45 PM
  • hello ... I bought this phone on the page BANGOOD. If I had known it I buy you .I have a serious problem since I do not have no coverage (I do not receive calls nor can I send or 3g or anything) I have sent an email to bangood and have received no answer ....
    I really like your mobile ... is an authentic beauty ... but I have no gsm or 3g ......
    
    Just to let you know the serious problem that I have ......
    
    I am from Alicante (Spain) ...... I hope know understand, I ask forgiveness, though I have not posted ....
    
    Thank you so much and sorry for my bad English .... I'm using a translator
  • Doogee Mobile
    Thank you for your mail.
    Do you have Flash? If no, please change one another SIM card, If still this problem, you restore the factory settings.
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• From Paul at 9/1/2014 4:10 AM
  • I just bought this phone and installed some applications but they do not show up on any of the screens. I can only access them through the Settings, Applications.
  • Doogee Mobile
    Thank you for your mail.
    You can long press the phone's desktop, and then add the widget, select the shortcut you want to add an application on it.
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• From CHARMAINE AZOBU at 8/31/2014 12:20 PM
  • I BOUGHT THE DG 310 I ONLY CAN INSERT ONE STANDARD SIM CARD AND THE SECOND SIM CARD SEEMS TO ACCEPT A MINI SIM CARD.
    
    PSE IS THIS MOBILE DESIGNED FOR 2 STANDARD SIM CARDS OR 1 STANDARD AND 1 MINI.
    
    THANKS
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone support one micro-sim card and one standard SIM card.
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• From Fray at 8/30/2014 7:27 AM
  • Voyager 2 has Built-in GPS or not?
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone built-in GPS.
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• From Xavier at 8/29/2014 3:13 AM
  • It's a pitty that dg310 doesn't support 900Mhz on WCDMA. This cause the phone to have very bad date connection in places outside city. Comparing with other phones (samsung, sony ericson), on a places they have an acceptable speed data rate with the same SIM card, dg310 offers a very poor speed rate. Is there any way via firmware update to include this 900Mhz on WCDMA.
    
    Again, please, think on the actual and future customers to make us happy with the phone.
  • Doogee Mobile
    Thank you for your mail.
    Mobile phone frequency has been fixed, can not be changed.
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• From Cristian Pose at 8/28/2014 10:56 AM
  • Hi! You said "Doogee DG310 phone support ROOT". What does it mean? Do I have root access without running any app or installing anything? Can I directly install SuperUser or SuperSU from GPlay and it will manage SU requests from other apps? Sorry to make so many questions, but I'm about to buy this phone and I'd like to have this information beforehand. Regards, Cristian.
  • Doogee Mobile
    Thank you for your mail.
    We do not provide ROOT phone, but you can ROOT Doogee DG310 phone, If you ROOT phone will lose our 12 month warranty, So we do not advocate ROOT phone.
  • Do you find this question helpful?  Yes   No
• From Mario at 8/28/2014 5:38 AM
  • Is there 900 mhz band on WCDMA?
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 Phone does not support WCDMA 900MHz.
  • Do you find this question helpful?  Yes   No
• From Mirco at 8/27/2014 5:50 AM
  • Thanks for your quick answer, but:
    1) I have received the phone yesterday, and I can assure that the box contained just a very short multilanguage manual with just a few Quick Guide pages. Don't you have the full user manual .pdf file on-line?
    2) That's a pity! I did not know that bottom buttons were not backlit and it sound really strange DOOGEE wants to save something on this small particular.
    
    Anyway, thanks in adv for the answer.
    Kind Regards
  • Doogee Mobile
    Thank you for your mail.
    Doogee official did not release the PDF user manual.
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• From Mirco at 8/27/2014 12:24 AM
  • Received yesterday the DG 310 white; looks good.
    Just a couple of questions:
    1) the box contains just a quick guide; where can I find a FULL USER MANUAL for this phone?
    2) I've noticed that the three bottom sensitive buttons are not back illuminated, is it possible?
    Thanks in advance for your answer.
    
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone accessories has English User Manual,
    No backlight at the bottom button.
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• From éva Timorée at 8/26/2014 12:40 AM
  • Is the dg300's flip cover is compatible with the dg310 ?
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG300 flip cover is not compatible with the DG310 .
  • Do you find this question helpful?  Yes   No
• From Iulian at 8/23/2014 3:31 AM
  • Is there any possibility that i can pay the phone on the spot ?
  • Doogee Mobile
    Thank you for your mail.
    We support Paypal and Wire Transfer. You can use your Credit Card through Paypal / credit card /wire transfer.
  • Do you find this question helpful?  Yes   No
• From wafenn at 8/23/2014 2:45 AM
  • Como se puede rootear éste teléfono, liberaran algún archivo para poder hacerlo, ya tengo el terminal y me interesa bastante. Un saludo.
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone support ROOT.
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• From JS at 8/22/2014 11:36 AM
  • firmware flash file?
    
    I received my DG310 and it's a nice phone, but trying to use your recommended vroot tool to root it, I have ended up with some broken system applications that I cannot remove (the root doesn't work either).
    
    Any chance it's possible to get a flash image so I can reinitialize the phone back to original state?
    
    Thanks,
    J
    
  • Doogee Mobile
    Thank you for your mail.
    When we got the Doogee DG310 latest firmware, we will release on our website.
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• From Johan at 8/21/2014 1:19 PM
  • Great phone, good build and fast with Kitkat.
    But Doogee :
    don't forget the aftersales !
    Produce covers, flipcases, (extended) batteries etctec !
    This product is a big hit with right accessories !!
    Keep up the good work :)
  • Doogee Mobile
    Thank you for your mail.
    Thanks for your advice.
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• From dinko petrinic at 8/21/2014 6:57 AM
  • My phone has been sent 08/12/2014. When can I expect in Croatia.
    Order number is: 140724001047907143
  • Doogee Mobile
    Thank you for your mail.
    You do not buy on our website.
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• From john at 8/20/2014 8:38 PM
  • received my DG310 today. I live in Canada but Doogee sent me a EU charger. so, how can i charge my DG310 now. please re-send me Canada charger type so i can charge my DG310. The phone is good but the charger type EU type so I can never use the charger to charge my DG310. Thanks in advance.
  • Doogee Mobile
    Thank you for your mail.
    Could you kindly tell us your order number?
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• From talis at 8/19/2014 10:39 AM
  • It's compatible with memory card USH-1?
  • Doogee Mobile
    Thank you for your mail.
    Yes.
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• From Ogawa at 8/18/2014 10:34 PM
  • Hello. I'm from Brazil and the Brazilian telecommunications regulator, ANATEL, recently reported that imported phones could have run on GSM / WCDMA networks blocked. My question is the following: the DG 310 has certifications like FCC, RoHS? It is CE certified? You could send via email copies of the certificates? Already, my sincere thanks!
    PS: Keep up with the manufacturing quality and you knock competitors!
  • Doogee Mobile
    Thank you for your mail.
    All our items come with CE mark and ROHS .
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• From miroslaw at 8/14/2014 8:51 AM
  • Can i find user manual in net?
  • Doogee Mobile
    Thank you for your mail.
    When we got the user manual from factory, we will update on our website.
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• From Israel at 8/6/2014 3:16 PM
  • Doogee 310 has a multitouch panel of 5 points or 2 points?
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 not released, we can not determine.
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• From chatchai at 8/5/2014 8:41 AM
  • Shipping cost & time to Thailand?
    Thanks,
  • Doogee Mobile
    Thank you for your mail.
    The shipping cost to Thailand is $11.0 via Singapore post with the tracking number 10-25 working days around to arrive at you.
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• From Sebastian at 8/4/2014 10:02 AM
  • Is the SAR 0.048w/kg or 0.48w/kg?
  • Doogee Mobile
    Thank you for your mail.
    I'm sorry, Doogee DG310 phone's SAR is 0.048w/kg.
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• From Yoly at 8/3/2014 1:44 PM
  • Hi,
    What is DG310 Standby time?
    OTG, NFC supported?
    Shipping cost & time to Hungary?
    Thanks,
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone Standby Time: About 1~2 days,
    Doogee DG310 support OTG.
    The shipping cost to Hungary is $11.0 via Singapore post with the tracking number 10-25 working days around to arrive at you.
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• From Giorgos at 7/30/2014 2:20 PM
  • What is the sar value of the phone ?
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG310 phone's SAR is 0.048w/kg.
  • Do you find this question helpful?  Yes   No
• From carlos eduardo at 7/30/2014 10:09 AM
  • I'm from brazil. many people of my country asked you, but you didn't answer properly. this cell phone is totally unblocked?
  • Doogee Mobile
    Thank you for your mail.
    Yes, Doogee DG310 is unlocked phone.
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• From Ruben at 7/30/2014 4:53 AM
  • Hello, This Phone have multytouch?? how many points??
    Thanks
  • Doogee Mobile
    Thank you for your mail.
    5 point touch
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• From Talis at 7/27/2014 9:32 PM
  • Hello Doogee! This phone have vibration alert? They have support to Wi-fi Hotspot ? Have an specific back cover and screen protector to buy? Warranty time? tnks!
  • Doogee Mobile
    Thank you for your mail.
    When we got the DG310 phone, we will edit the specification again,
    We will have fully test before we send, all our Android Device come with 12 months warranty, If any problems ,please contact our after-sale customers service any time .
  • Do you find this question helpful?  Yes   No
• From David at 7/27/2014 9:13 PM
  • Soy de chile, Quisiera saber si hay disponible algun tipo de protección, tipo estuche como la que viene incluida en el DG300
  • Doogee Mobile
    Thank you for your mail.
    When we got the DG310 phone, we will edit the specification again.
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• From G at 7/27/2014 10:13 AM
  • 1. What about Warranty? If something goes wrong then what?
    2. Shipping costs to Romania and maybe other taxes if they are?
  • Doogee Mobile
    Thank you for your mail.
    We will have fully test before we send, all our Android Device come with 12 months warranty, If any problems ,please contact our after-sale customers service any time,
    We are not sure about your local customs, but we can help you reduce and avoid import taxes by declaring prices low, declaring the contents as "electronic accessories" or other items and shipping in simple packaging.
  • Do you find this question helpful?  Yes   No
• From Hernan Neuman at 7/26/2014 9:33 PM
  • where are u locate?? im from Venezuela, and i would like buy one of this.. how much days are required for deliver the product?¡
  • Doogee Mobile :
    Thank you for your mail
    Our factory is located in China .
    The shipping cost is $11 via Singapore post .
  • Do you find this question helpful?  Yes   No

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