Doogee DG330 Android 4.2 MTK6582 Quad Core SmartPhone 5 inch 1GB 4GB 5MP camera White

Questions on Doogee DG330 Android 4.2 MTK6582 Quad Core SmartPhone 5 inch 1GB 4GB 5MP camera White

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• From Beauchamp at 5/28/2014 8:06 PM
  • Doogee DG330 can be upgraded to Android 4.4 kitkat?
  • Doogee Mobile
    Thank you for your mail.
    If DOOGEE official released the Doogee DG330 Android 4.4 kitkat firmware, we will be the first time to upload to the site.
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• From Elisa Duarte at 6/6/2014 8:47 AM
  • boa tarde gostaria de saber se enviem para os SÃO MIGUEL AÇORES, e se fazem parcerias com outras empresas, e quais são as vossas condições.
    
    fico aguardar uma resposta da vossa parte.
    
  • Doogee Mobile
    Thank you for your mail.
    We support shipping to SÃO MIGUEL.
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• From ALKISS at 7/4/2014 2:20 AM
  • How long can work DOOGEE DG330
  • Doogee Mobile
    Thank you for your mail.
    It can work 10 hours.
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• From ALKISS at 7/5/2014 2:15 PM
  • what update have and can I change software like kitkat 4.4 or it's lock
  • Doogee Mobile
    Thank you for your mail.
    When we got the DG330 Android 4.4 latest firmware update,we will release on our website.
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• From mitsos at 7/8/2014 4:02 PM
  • I would like to be informed about the SAR value for this phone. If it is possible measured by the European standards.
    
    Thanks in advance.
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG330 phone's SAR is 0.645w/kg.
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• From dani at 7/14/2014 6:38 AM
  • I bought this phone last week, and the speaker when I make/receive a call it's a bit too low... Is there a way to make it louder?
  • Doogee Mobile
    Thank you for your mail.
    Enter engineer mode. (Warning: Do not project model parameter adjustment disorder). Choose “Audio”, “Normal Mode”, change the type to Sph, Figures adjusted to 160 maximum, after the point Set point ok to save, final turn the Level to Level 5, click OK and restart the phone. (If the speaker can bear, can to try turn the Level 6).
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• From Paulo at 7/20/2014 10:04 AM
  • Boa tarde.
    Gostava de saber se tem baterias com maior capacidade para este telefone?
    2200mAh Battery ou de maior capacidade.
    Obrigado
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG330 no larger capacity battery.
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• From Ricardo_H at 7/29/2014 3:41 PM
  • I have a problem with the phone, it turned on but stayed bloqued in the Doogee logo and doesn't boot. So, can you provide me a link to download the firmware?
    
    Thanks a lot for your help!
    
    Regards!
  • Doogee Mobile
    Thank you for your mail.
    When we got the latest firmware ROM, we will update on our website.
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• From Ray at 8/15/2014 9:26 PM
  • Hi
    I have a Dg330 and it is rebooting all the times from itself. What can I do with it? Can I make a software refresh or repair somehow? I'm pretty sure it is a software issue or correct me if it is not.
    Thanks
    Ray
  • Doogee Mobile
    Thank you for your mail.
    Please download the latest firmware update.
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• From joshua at 8/17/2014 11:21 AM
  • Does this phone have a case that fits it
  • Doogee Mobile
    Thank you for your mail.
    We will edit Doogee DG330 Original Case to the site.
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• From Armo at 8/18/2014 1:57 PM
  • I have DG300 Mint.
    When I talk and when I listen sound is very low.
    Is it possible to solve this problem by using engineer mode.
    How I can login in engineer mode?
    
    Best regards.
    
  • Doogee Mobile
    Thank you for your mail.
    After shutdown, press and hold the power button + volume down you can enter engineering mode.
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• From michael at 8/24/2014 4:30 AM
  • Where can I find full instruction manual, please?
  • Doogee Mobile
    Thank you for your mail.
    You can look at the official website.
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• From billy bobby at 9/15/2014 3:22 AM
  • can we use a standard sim as our main sim in this phone?
  • Doogee Mobile
    Thank you for your mail.
    Yes
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• From Vanessa at 9/15/2014 2:40 PM
  • Can you send me the information for prices of this phone? Is there a list of prices of all the phones? I am also wondering what phones are compatible with and can be used for both networks of Verizon in the USA and SFR in France? And how much is shipping to France? Thank you! :)
  • Doogee Mobile
    Thank you for your mail.
    You can buy here: http://www.pompmall.com/doogee-dg330-mtk6582-quad-core-android-4-2-smartphone-5-inch.html
    The shipping cost to France is 11.0USD by Airmail.
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• From Tom at 9/16/2014 8:32 AM
  • Does this phone support mhl so I can connect it to a tv using an mhl and hdmi cable.
    
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG330 phone does not support MHL.
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• From bandean janos at 11/2/2014 5:54 AM
  • Doogee DG330 can be upgraded to Android 4.4 kitkat?
  • Doogee Mobile
    Thank you for your mail.
    No, Doogee has not released DG330 Android 4.4 firmware.
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• From baker at 11/4/2014 2:48 AM
  • My screen is frozen. How can I restart the phone?
    Thanks
  • Doogee Mobile
    Thank you for your mail.
    Remove the battery.
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• From Sergio Dias at 11/21/2014 1:28 AM
  • I bought dg330 in October and is always blocking, was already in for repair, they sent me a new device but it's exactly the same: two days of use, I restart my phone and after one minute it crashes, I have to remove the battery and re-connect it, but it happens again.
    is there any solution? will the 4.4.2 firmware?
    
    best regards
  • Doogee Mobile
    Thank you for your mail.
    Doogee dg330 Android 4.4 firmware: http://www.doogee.cc/servicexiazai_detail/newsId=111.html
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• From Sérgio Dias at 12/23/2014 2:35 AM
  • as i said in the last post my phone it's always freezing after i update apps like gmail or google maps. the android version is android 4.4.2... how do i downgrade version to 4.2.2 to solve those problems?
  • Doogee Mobile
    Thank you for your mail.
    Please download the Android 4.2 firmware update, here: http://www.doogeemobile.com/download
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• From Daniel Gonçalves at 1/5/2015 3:12 PM
  • Boas não é uma pergunta é sim a maneira simples de resolver o problema de bloqueio que o Sergio teve assim como eu mas depois de muita pesquisa e teimosia resolvi desta maneira simples , basta desativa o fuso horário de rede automático e problema resolvido.
  • Doogee Mobile
    Thank you for your mail.
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• From Marisa Schwarz at 1/22/2015 11:17 AM
  • How can I take a Screenshot?
  • Doogee Mobile
    Thank you for your mail.
    You can download the screenshot apps from play store .
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• From Haim at 3/2/2015 11:57 AM
  • my doogee phone is stuck on the boot logo.
    
    Didnt done any change to the phone or somthing like that.
    
    What can i do to fix the boot issue ?
  • Doogee Mobile
    Thank you for your mail.
    I'm sorry, You can not delete the boot LOGO.
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• From Malcolm at 4/16/2015 4:22 AM
  • Please send me a link to buy a replacement battery Doogee Mint DG330. The damn phone is only three months old and the battery does not hold a charge. :-(
  • Doogee Mobile
    Thank you for your mail.
    You can buy here: http://www.pompmall.com/doogee-dg330-smartphone-original-1800mah-li-ion-battery.html
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• From Andrina at 4/29/2015 10:02 AM
  • Hi does the doogee dg310 support mhl so I can connect to my TV? Thanks.
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 does not support MHL.
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• From Pippie at 5/9/2015 6:13 AM
  • Help! I have a Doogee DG330 with Android version 4.4.2, hardware version M21. The phone keeps freezing and will then start re-booting itself over and over again. I have tried removing and replacing battery. I have checked for updates but phone says none are available. Now I have reset it to factory settings. It will work for a couple of weeks and then start doing the same again. This is the second DG330 I've tried. The last one did the same thing. Love the phone but this thing is a nuisance. What can I do?
  • Doogee Mobile
    Thank you for your mail.
    We will develop the firmware to solve this problem.
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• From Michele at 5/17/2015 3:22 AM
  • When I switch on wi lan I get the following message:
    NVRAM:err=0x10
    
    Please advise what to do?
  • Doogee Mobile
    Thank you for your mail.
    Please restart the phone and router, if you can not solve the problem, please download the firmware update.
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• From Pedro Parra at 5/28/2015 6:02 AM
  • I reinstalled the rom from your web page, but it has invalid imei now. How can I restore the imei data?
  • Doogee Mobile
    Thank you for your mail.
    You can look here: http://bicgatephone.blogspot.com/2014/08/how-to-rewrite-or-repair-imei-on.html
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• From rangel at 6/25/2015 3:42 PM
  • Dear,
    I have a dg330 less than a year old and is presenting a download problem. I am trying to download an app directly from google play store, with size 9.86 MB. I have 197 MB of space available on the phone and 3.67 GB of available space on the memory card. I have changed the storage for the two - and telephone card, but I get the message that there is no space available. I have also upgraded the firmware. what is the solution? thank you, regards, rangel
  • Doogee Mobile
    Thank you for your mail.
    You can try to restart the phone to install APP, it may be incompatibilities.
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• From Branka at 8/24/2015 2:30 AM
  • Hallo,
    My Doogee mint sometimes has only one hyphen (dash) or even can not find the network, so they can not use it.
  • Doogee Mobile
    Thank you for your mail.
    Try to restart the phone.
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• From Nenad at 9/3/2015 5:59 AM
  • Hello,
    I have the same problem as the previous user, the phone can't find any network, only at the open space, but in my home it can't. I restarted the phone, I switched sim cards, I did put it in correctly. I even instaled the other firmware version. The antena for the signal is not working, it can't be more obvious.
    Please tell me how can I return the phone to seller, or where is the nearest DOOGEE spot for me to send it to be fixed, I have a guarantee for 2 years.
  • Doogee Mobile
    Thank you for your mail.
    Please contact the seller to apply for warranty.
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