Doogee DG310 MTK6582 Quad Core Android 4.4 1GB 8GB SmartPhone 5 inch 5MP camera Black

Questions on Doogee DG310 MTK6582 Quad Core Android 4.4 1GB 8GB SmartPhone 5 inch 5MP camera Black

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• From Leslie H. Tindale at 7/10/2014 12:19 PM
  • I am intrigued why you haven't given this phone a higher resolution? say similar to the DG Pixel 350 which I have. I'm thinking of getting the DG 2014 but the DG Voyager 310 would have interested me more if the resolution was better.
  • Doogee Mobile
    Thank you for your mail.
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• From Marco Martinez at 7/16/2014 4:57 PM
  • Hi,the back camara have realy 13 mp?
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone back camera is 5.0MP.
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• From jonatasscheffer at 7/17/2014 9:19 AM
  • DG310 moro no brasil ele é compátivel com todas as nossas operadoras, qual o prazo de entrega? tem tributos a mais além do valor?.
    
  • Doogee Mobile
    Thank you for your mail.
    Our price is FOB price,we will print your package value under 50USD, but we are not sure about your local customs.
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• From Juan at 7/18/2014 6:51 AM
  • Are silicone case for this pone?
  • Doogee Mobile :
    Thank you for your mail .
    We will release the silicone case for Doogee DG310 on our website soon .
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• From Octavio Octo at 7/18/2014 12:42 PM
  • I'm interested in DG310 and let me know what size has the sims for the
    3G: WCDMA 850/1900/2100MHz
  • Doogee Mobile
    Thank you for your mail.
    I'm sorry, Doogee DG310 not released, we do not know the sim card specific information.
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• From Marco Martinez at 7/19/2014 3:19 AM
  • Backside has real camera 5mp? or are interpolated
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone real camera is 5.0MP.
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• From Marco Martinez at 7/19/2014 3:23 AM
  • when will have in stock this phone?
  • Doogee Mobile
    Thank you for your mail.
    We will email you at the first time when the Doogee DG310 smartphone be available.
    
    Updated: Doogee DG310 phone is in stock, here: http://www.doogeemobile.com/doogee-dg310-android-4-4-mtk6582-quad-core-1gb-8gb-smartphone-5-inch.html
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• From Ben Reigen at 7/19/2014 10:04 AM
  • Hi, how much out of the 8GB ROM is going to be useable? (for installing apps, etc).
  • Doogee Mobile
    Thank you for your mail.
    About 5-6GB.
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• From Jorge Armando at 7/19/2014 4:30 PM
  • Este equipo la pantalla cuenta con gorilla glass?. Estoy interesado en comprarlo en la preventa que tiene dealextreme. Agradezco la informacion que puedan brindarme. Gracias Y cuanto es la densidad de pixeles de la pantalla?
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 does not have gorilla glass,
    We will email you at the first time when the dg310 smartphone be available.
    
    Updated: Doogee DG310 phone is in stock, here: http://www.doogeemobile.com/doogee-dg310-android-4-4-mtk6582-quad-core-1gb-8gb-smartphone-5-inch.html
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• From ErezG at 7/21/2014 12:04 AM
  • What about protective cases, screen protectors etc.?
    will it be included with the item?
    
    Can I use a case and screen protector from an older model?
    
    Regards,
    
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 has a screen protectors.
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• From Jorge Armando at 7/21/2014 5:37 AM
  • botones capacitivos de la parte inferior, son retroiluminados.?
    
  • Doogee Mobile
    Thank you for your mail.
    No
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• From dinko at 7/21/2014 11:00 AM
  • Kada će telefon biti dostupan za slanje u Hrvatsku?
    Hvala.
  • Doogee Mobile
    Thank you for your mail.
    We support shipping to Croatia and the shipping cost is 11.0USD.
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• From Gustavo Santana Domingues at 7/22/2014 1:29 PM
  • em quanto tempo chega ao Brasil
  • Doogee Mobile
    Thank you for your mail.
    You will got your package in 3-5 business days around by DHL.
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• From Adrian at 7/23/2014 5:07 PM
  • It really has the 3G bands: WCDMA 850/1900/2100MHz, for me it is important to have the 850 and 1900 Mhz?. Thank you very much.
  • Doogee Mobile
    Thank you for your mail.
    Yes, Doogee DG310 phone support 3G: 850/1900/2100MHz.
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• From miki at 7/24/2014 6:46 AM
  • Does this phone Will have OTA upgrades like model DG800 for example ?
    Thanks for answer.
  • Doogee Mobile
    Thank you for your mail.
    When we got this phone, will edit the specification again.
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• From Jorge Armando at 7/24/2014 4:26 PM
  • ¿La bateria es de 2200 o 2000 mAh? y quiero saber si la pantalla es multitouch a 5 puntos. Hago estas preguntas porque en dealextreme decia que la bateria era de 2000 mAh y de igual forma en el facebook oficial de su pagina vi que decia que la pantalla era multitouch a 2 puntos. Quiero aclarar esto porque hice una compra en preventa por la pagina de dealextreme y no quiero quedar desilucionado con el equipo, ya que de parecer bueno lo recomendare a mis amigos en futuras compras y hacer mi respectivo video en youtube para dar mis impresiones y asi mas compradores se interesen. Gracias
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone battery is 2200mAh.
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• From Ricardo Teodoro at 7/25/2014 1:36 PM
  • Hi, I'm from Brazil, the delivery is guaranteed in my country, this cellphone works perfectly in Brazil. How much time do I receive the cellphone?
    Thanks!
  • Doogee Mobile
    Thank you for your mail.
    We will email you at the first time when the Doogee DG310 smartphone be available,
    The shipping cost to Brazil is $11.0 via Singapore post with the tracking number 10-25 working days around to arrive
    
    Updated: Doogee DG310 phone is in stock, here: http://www.doogeemobile.com/doogee-dg310-android-4-4-mtk6582-quad-core-1gb-8gb-smartphone-5-inch.html at you.
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• From Leslie H. Tindale at 7/26/2014 1:27 AM
  • Have just placed pre-order for two of the DG 310 and have asked for one each of the two colours presently advertised. When so you think that the first phones will be available and will there be any change to the specs?
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 specifications may be some changes.
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• From Hernan Neuman at 7/26/2014 9:33 PM
  • where are u locate?? im from Venezuela, and i would like buy one of this.. how much days are required for deliver the product?¡
  • Doogee Mobile :
    Thank you for your mail
    Our factory is located in China .
    The shipping cost is $11 via Singapore post .
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• From G at 7/27/2014 10:13 AM
  • 1. What about Warranty? If something goes wrong then what?
    2. Shipping costs to Romania and maybe other taxes if they are?
  • Doogee Mobile
    Thank you for your mail.
    We will have fully test before we send, all our Android Device come with 12 months warranty, If any problems ,please contact our after-sale customers service any time,
    We are not sure about your local customs, but we can help you reduce and avoid import taxes by declaring prices low, declaring the contents as "electronic accessories" or other items and shipping in simple packaging.
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• From David at 7/27/2014 9:13 PM
  • Soy de chile, Quisiera saber si hay disponible algun tipo de protección, tipo estuche como la que viene incluida en el DG300
  • Doogee Mobile
    Thank you for your mail.
    When we got the DG310 phone, we will edit the specification again.
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• From Talis at 7/27/2014 9:32 PM
  • Hello Doogee! This phone have vibration alert? They have support to Wi-fi Hotspot ? Have an specific back cover and screen protector to buy? Warranty time? tnks!
  • Doogee Mobile
    Thank you for your mail.
    When we got the DG310 phone, we will edit the specification again,
    We will have fully test before we send, all our Android Device come with 12 months warranty, If any problems ,please contact our after-sale customers service any time .
  • Do you find this question helpful?  Yes   No
• From Ruben at 7/30/2014 4:53 AM
  • Hello, This Phone have multytouch?? how many points??
    Thanks
  • Doogee Mobile
    Thank you for your mail.
    5 point touch
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• From carlos eduardo at 7/30/2014 10:09 AM
  • I'm from brazil. many people of my country asked you, but you didn't answer properly. this cell phone is totally unblocked?
  • Doogee Mobile
    Thank you for your mail.
    Yes, Doogee DG310 is unlocked phone.
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• From Giorgos at 7/30/2014 2:20 PM
  • What is the sar value of the phone ?
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG310 phone's SAR is 0.048w/kg.
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• From Yoly at 8/3/2014 1:44 PM
  • Hi,
    What is DG310 Standby time?
    OTG, NFC supported?
    Shipping cost & time to Hungary?
    Thanks,
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone Standby Time: About 1~2 days,
    Doogee DG310 support OTG.
    The shipping cost to Hungary is $11.0 via Singapore post with the tracking number 10-25 working days around to arrive at you.
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• From Sebastian at 8/4/2014 10:02 AM
  • Is the SAR 0.048w/kg or 0.48w/kg?
  • Doogee Mobile
    Thank you for your mail.
    I'm sorry, Doogee DG310 phone's SAR is 0.048w/kg.
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• From chatchai at 8/5/2014 8:41 AM
  • Shipping cost & time to Thailand?
    Thanks,
  • Doogee Mobile
    Thank you for your mail.
    The shipping cost to Thailand is $11.0 via Singapore post with the tracking number 10-25 working days around to arrive at you.
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• From Israel at 8/6/2014 3:16 PM
  • Doogee 310 has a multitouch panel of 5 points or 2 points?
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 not released, we can not determine.
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• From miroslaw at 8/14/2014 8:51 AM
  • Can i find user manual in net?
  • Doogee Mobile
    Thank you for your mail.
    When we got the user manual from factory, we will update on our website.
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• From Ogawa at 8/18/2014 10:34 PM
  • Hello. I'm from Brazil and the Brazilian telecommunications regulator, ANATEL, recently reported that imported phones could have run on GSM / WCDMA networks blocked. My question is the following: the DG 310 has certifications like FCC, RoHS? It is CE certified? You could send via email copies of the certificates? Already, my sincere thanks!
    PS: Keep up with the manufacturing quality and you knock competitors!
  • Doogee Mobile
    Thank you for your mail.
    All our items come with CE mark and ROHS .
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• From talis at 8/19/2014 10:39 AM
  • It's compatible with memory card USH-1?
  • Doogee Mobile
    Thank you for your mail.
    Yes.
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• From john at 8/20/2014 8:38 PM
  • received my DG310 today. I live in Canada but Doogee sent me a EU charger. so, how can i charge my DG310 now. please re-send me Canada charger type so i can charge my DG310. The phone is good but the charger type EU type so I can never use the charger to charge my DG310. Thanks in advance.
  • Doogee Mobile
    Thank you for your mail.
    Could you kindly tell us your order number?
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• From dinko petrinic at 8/21/2014 6:57 AM
  • My phone has been sent 08/12/2014. When can I expect in Croatia.
    Order number is: 140724001047907143
  • Doogee Mobile
    Thank you for your mail.
    You do not buy on our website.
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• From Johan at 8/21/2014 1:19 PM
  • Great phone, good build and fast with Kitkat.
    But Doogee :
    don't forget the aftersales !
    Produce covers, flipcases, (extended) batteries etctec !
    This product is a big hit with right accessories !!
    Keep up the good work :)
  • Doogee Mobile
    Thank you for your mail.
    Thanks for your advice.
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• From JS at 8/22/2014 11:36 AM
  • firmware flash file?
    
    I received my DG310 and it's a nice phone, but trying to use your recommended vroot tool to root it, I have ended up with some broken system applications that I cannot remove (the root doesn't work either).
    
    Any chance it's possible to get a flash image so I can reinitialize the phone back to original state?
    
    Thanks,
    J
    
  • Doogee Mobile
    Thank you for your mail.
    When we got the Doogee DG310 latest firmware, we will release on our website.
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• From wafenn at 8/23/2014 2:45 AM
  • Como se puede rootear éste teléfono, liberaran algún archivo para poder hacerlo, ya tengo el terminal y me interesa bastante. Un saludo.
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone support ROOT.
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• From Iulian at 8/23/2014 3:31 AM
  • Is there any possibility that i can pay the phone on the spot ?
  • Doogee Mobile
    Thank you for your mail.
    We support Paypal and Wire Transfer. You can use your Credit Card through Paypal / credit card /wire transfer.
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• From éva Timorée at 8/26/2014 12:40 AM
  • Is the dg300's flip cover is compatible with the dg310 ?
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG300 flip cover is not compatible with the DG310 .
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• From Mirco at 8/27/2014 12:24 AM
  • Received yesterday the DG 310 white; looks good.
    Just a couple of questions:
    1) the box contains just a quick guide; where can I find a FULL USER MANUAL for this phone?
    2) I've noticed that the three bottom sensitive buttons are not back illuminated, is it possible?
    Thanks in advance for your answer.
    
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone accessories has English User Manual,
    No backlight at the bottom button.
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• From Mirco at 8/27/2014 5:50 AM
  • Thanks for your quick answer, but:
    1) I have received the phone yesterday, and I can assure that the box contained just a very short multilanguage manual with just a few Quick Guide pages. Don't you have the full user manual .pdf file on-line?
    2) That's a pity! I did not know that bottom buttons were not backlit and it sound really strange DOOGEE wants to save something on this small particular.
    
    Anyway, thanks in adv for the answer.
    Kind Regards
  • Doogee Mobile
    Thank you for your mail.
    Doogee official did not release the PDF user manual.
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• From Mario at 8/28/2014 5:38 AM
  • Is there 900 mhz band on WCDMA?
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 Phone does not support WCDMA 900MHz.
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• From Cristian Pose at 8/28/2014 10:56 AM
  • Hi! You said "Doogee DG310 phone support ROOT". What does it mean? Do I have root access without running any app or installing anything? Can I directly install SuperUser or SuperSU from GPlay and it will manage SU requests from other apps? Sorry to make so many questions, but I'm about to buy this phone and I'd like to have this information beforehand. Regards, Cristian.
  • Doogee Mobile
    Thank you for your mail.
    We do not provide ROOT phone, but you can ROOT Doogee DG310 phone, If you ROOT phone will lose our 12 month warranty, So we do not advocate ROOT phone.
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• From Xavier at 8/29/2014 3:13 AM
  • It's a pitty that dg310 doesn't support 900Mhz on WCDMA. This cause the phone to have very bad date connection in places outside city. Comparing with other phones (samsung, sony ericson), on a places they have an acceptable speed data rate with the same SIM card, dg310 offers a very poor speed rate. Is there any way via firmware update to include this 900Mhz on WCDMA.
    
    Again, please, think on the actual and future customers to make us happy with the phone.
  • Doogee Mobile
    Thank you for your mail.
    Mobile phone frequency has been fixed, can not be changed.
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• From Fray at 8/30/2014 7:27 AM
  • Voyager 2 has Built-in GPS or not?
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone built-in GPS.
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• From CHARMAINE AZOBU at 8/31/2014 12:20 PM
  • I BOUGHT THE DG 310 I ONLY CAN INSERT ONE STANDARD SIM CARD AND THE SECOND SIM CARD SEEMS TO ACCEPT A MINI SIM CARD.
    
    PSE IS THIS MOBILE DESIGNED FOR 2 STANDARD SIM CARDS OR 1 STANDARD AND 1 MINI.
    
    THANKS
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone support one micro-sim card and one standard SIM card.
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• From Paul at 9/1/2014 4:10 AM
  • I just bought this phone and installed some applications but they do not show up on any of the screens. I can only access them through the Settings, Applications.
  • Doogee Mobile
    Thank you for your mail.
    You can long press the phone's desktop, and then add the widget, select the shortcut you want to add an application on it.
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• From José Aracil at 9/1/2014 1:45 PM
  • hello ... I bought this phone on the page BANGOOD. If I had known it I buy you .I have a serious problem since I do not have no coverage (I do not receive calls nor can I send or 3g or anything) I have sent an email to bangood and have received no answer ....
    I really like your mobile ... is an authentic beauty ... but I have no gsm or 3g ......
    
    Just to let you know the serious problem that I have ......
    
    I am from Alicante (Spain) ...... I hope know understand, I ask forgiveness, though I have not posted ....
    
    Thank you so much and sorry for my bad English .... I'm using a translator
  • Doogee Mobile
    Thank you for your mail.
    Do you have Flash? If no, please change one another SIM card, If still this problem, you restore the factory settings.
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• From Phil at 9/2/2014 8:12 AM
  • What is the SAR rating of the Doogee 310?
    Thanks,
    
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG310 phone's SAR is 0.048w/kg.
  • Do you find this question helpful?  Yes   No
• From Phil at 9/2/2014 1:00 PM
  • What is the SAR value for this phone? Thanks.
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG310 phone's SAR is 0.228w/kg.
  • Do you find this question helpful?  Yes   No

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