DOOGEE DG2014 Smartphone MTK6582 Quad Core 5.0 Inch Screen 13.0MP camera

Questions on DOOGEE DG2014 Smartphone MTK6582 Quad Core 5.0 Inch Screen 13.0MP camera

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• From Linda at 4/23/2014 7:31 PM
  • How much shipping to The Netherlands/ Holland?
  • Doogee Mobile:
    Thank you for your mail.
    The shipping cost is 11.0USD shipping to Netherland, and you will got your package in 3-5 business days.
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• From umberto pettini at 4/24/2014 8:12 AM
  • hello, i have the Turbo DG2014 ( P084-DG2014)
    please can you tell me how is possible to replace the Rom
    regards
    umberto
  • Doogee Mobile
    Thank you for mail.
    We will immediately editing tutorials to the site.
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• From Diogo at 4/25/2014 2:18 AM
  • I'm in Portugal and i'd like to buy this mobile, but before that i have some questions:
    - How much is the importation taxes?
    - Is it free from carrier?
    - Guaranty?
  • Doogee Mobile
    Thank you for your mail.
    The shipping cost to Portugal is 11.0USD, you will got your package in 3-5 business days around by Express, Our product has a warranty period of 12 months, We are not sure about your local customs, but we can help you reduce and avoid import taxes by declaring prices low, declaring the contents as "electronic accessories" or other items and shipping in simple packaging.
  • Do you find this question helpful?  Yes   No
• From Sinty at 4/28/2014 4:47 AM
  • Hi,
    
    I saw, that to Portugal is going in 3-5 days with cost 11 usd, will it be the same to Denmark?
    
    And if I would like to escape from import charge, what kind price you would put on package?
  • Doogee Mobile
    Thank you for your mail.
    The shipping cost to Denmark is 11.0USD, you will got your package in 3-5 business days around by Express,
    We will print your package value under 50USD, but we are not sure about your local customs.
  • Do you find this question helpful?  Yes   No
• From Manu at 5/3/2014 4:35 PM
  • Hi
    I have this phone but I cannot download viber or Facebook , it says the country you are in is not allowed. I am in USA and I don't have any problems with iphone or samsung.
    Is there any settings which I have to change as this phone I purchased in china recently
  • Doogee Mobile
    Thank you for your mail.
    You can download the apps from Play store which is preinstalled .
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• From George at 5/4/2014 6:52 PM
  • 4.4 KitKat update plans for dg2014?
  • Doogee Mobile
    Thank you for your mail.
    Doogee release DOOGEE DG2014 Android 4.4 kitkat firmware, we will immediately posted on the website.
  • Do you find this question helpful?  Yes   No
• From Ognyan Todorov at 5/5/2014 10:30 PM
  • I already have such a phone, I want to ask you offers battery with a larger capacity than that supplied with the phone / 1750mAh /.
    The Internet can find only ones there and one of 2500mAh, but I see any thicker do not know whether it can fit your phone. If you can offer me something I would be grateful.
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG2014 phone no 2500mAh battery, we offer are original genuine phone and accessories.
  • Do you find this question helpful?  Yes   No
• From MOOSE at 5/6/2014 4:57 PM
  • When 4.4 KitKat update for dg2014 will be available?
    thanks
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG2014 phone now can not upgrade Android 4.4.
  • Do you find this question helpful?  Yes   No
• From Alexhunter at 5/7/2014 3:19 PM
  • How much shipping to Romania?
  • Doogee Mobile
    Thank you for your mail.
    The shipping cost to Romania is 11.0USD by Airmail.
  • Do you find this question helpful?  Yes   No
• From Davide at 5/8/2014 6:37 AM
  • Hi, what's the sar value for doogee dg2014? Thanks
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG2014 SAR is 0.645w/kg.
  • Do you find this question helpful?  Yes   No
• From Ahmed Raza at 5/12/2014 5:59 AM
  • I am from Pakistan and i want to purchase this handset but i want to know what is process for purchase this mobile and what is shipment charges and custom tax.Tell me please as soon as possible.
  • Doogee Mobile
    Thank you for your mail.
    The shipping cost to Pakistan is 11.0USD by Airmail,
    We are not sure about your local customs, but we can help you reduce and avoid import taxes by declaring prices low, declaring the contents as "electronic accessories" or other items and shipping in simple packaging.
  • Do you find this question helpful?  Yes   No
• From Kashif nazir at 5/12/2014 11:19 AM
  • Hi
    How much shipping to dubai for 2 mobile
    
    Kashif Nazir.
    
    
  • Doogee Mobile
    Thank you for your mail.
    Buy two phones shipping cost to Dubai is 20.0USD by Airmail.
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• From weelz at 5/13/2014 8:15 AM
  • Will you be updating to kitkat 4.4 soon or not ?
    I WANT TO PURCHASE 5 OF THEM SO I WANT TO KNOW IF THEY WILL EVER GET AN UPDATE TO KITKAT 4.4
  • Doogee Mobile
    Thank you for your mail.
    Doogee official has not released the DG2014 Android 4.4 kitkat firmware, if released, we will be the first time to upload to the site.
  • Do you find this question helpful?  Yes   No
• From Tristan Lamberink at 5/13/2014 11:51 AM
  • Hi there,
    
    All the icons of my phone seems to be changed, is there any way to get the regular Android icons back instead of the Doogee chosen ones?
    
    Kinds regards,
    
    Tristan.
  • Doogee Mobile
    Thank you for your mail.
    You can restore the factory settings.
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• From Andrew at 5/13/2014 1:29 PM
  • When will KitKat be released for this phone?
  • Doogee Mobile
    Thank you for your mail.
    Doogee official no release DOOGEE DG2014 Android 4.4 firmware, if released, we will be the first time to upload to the site.
  • Do you find this question helpful?  Yes   No
• From Ádám fülöp at 5/15/2014 11:07 AM
  • how much shipping to hungary and how many time?
  • Doogee Mobile
    Thank you for your mail.
    The shipping cost to Hungary is 22.67USD, you will got your package in 3-5 business days around by DHL.
  • Do you find this question helpful?  Yes   No
• From Dominic at 5/15/2014 6:21 PM
  • I plan to purchase this phone but want to know if it has a magnetometer to be able to use it also as a compass. Thank you.
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG2014 phone does not support magnetometer.
  • Do you find this question helpful?  Yes   No
• From stefan at 5/16/2014 12:54 AM
  • Does this phone have NFC chip?
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG2014 phone does not have NFC chip.
  • Do you find this question helpful?  Yes   No
• From RR at 5/16/2014 11:28 AM
  • Does this phone work in US carrier network like t-mobile or AT&T or Verizon?
    
    If it does, what data speed would be expected as this phone is 3G, not 4G / LTE?
    
    Thanks!
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG2014 phone can work in US,
    HSUPA: Support 5.76 Mbps
    HSDPA: Support 7.2 Mbps/42Mbps
  • Do you find this question helpful?  Yes   No
• From trepilker at 5/18/2014 5:56 PM
  • OTG compatible??
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG2014 phone does not support OTG.
  • Do you find this question helpful?  Yes   No
• From Mara Murias at 5/21/2014 1:19 PM
  • NFC conection?
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG2014 phone does not support NFC.
  • Do you find this question helpful?  Yes   No
• From Muhammad ikhrlaas Bodhee at 5/26/2014 3:33 AM
  • hello can i know if the DOOGEE DG550 IS IN STOCK? AND HOW MUCH IS THE SHIPPIND FEE TO MAURITIUS?
    Thanks
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG550 phone is in stock and ready to send, the shipping cost to Mauritius is 11.0USD by Airmail.
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• From Fotis at 5/27/2014 3:51 AM
  • Hello from Greece. Could you please send me in my e-mail SAR for all Doogee mobiles? How much does it cost to send a mobile to Greece? And how much time takes to arrive? Thank you in advance.
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG2014 phone's SAR is 0.645w/kg,
    The shipping cost to Greece is $11.00 via Singapore post with the tracking number 10-25 working days around to arrive at you.
  • Do you find this question helpful?  Yes   No
• From dido at 5/27/2014 9:55 PM
  • Hi how much cost delivery to Bulgaria and how long it will take ??? Do I have option for faster and secure delivery ??? I want to know all delivery options. 10x
  • Doogee Mobile
    Thank you for your mail.
    The shipping cost to Bulgaria is $11.00 via Singapore post with the tracking number 10-25 working days around to arrive at you,
    after you order, you can see the delivery options.
  • Do you find this question helpful?  Yes   No
• From ALBERTO at 5/28/2014 2:15 PM
  • hi...I have few days with this phone...and it show a "red spot" in the rear camera...with the focus and the spot also appear in the photos.
    
    This is only in the rear camera
    
    Please tell me something...give me a solution...I have photo if you need see them...reply to my email.
    
    P.S. I reset the camera preferences and the problem continue
    
    
    
    
    
  • Doogee Mobile
    Thank you for your mail.
    Please on DOOGEE official website download DG2014 latest firmware.
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• From dido at 5/29/2014 3:06 AM
  • 10x for the first answer :) But forgot to ask do you have yellow DG2014 and do you post from Hong Kong or China mainland ???
  • Doogee Mobile
    Thank you for your mail.
    On our website Doogee DG2014 no yellow version,
    We will send your package from our HongKong warehouse.
  • Do you find this question helpful?  Yes   No
• From xhemi at 5/29/2014 1:32 PM
  • Hi! How much is the delivery cost to Albania and for how long will it take? Thanks!
  • Doogee Mobile
    Thank you for your mail.
    The shipping cost to Albania is $11.00 via Singapore post with the tracking number 10-25 working days around to arrive at you.
  • Do you find this question helpful?  Yes   No
• From Ali Raza at 5/30/2014 2:13 AM
  • I want to purchase this handset in Sialkot, Pakistan i want to know is it have any shipping charges to send in pakistan.Now is this phone available in your stock.I want to purchase this handset in how many days i will get this mobile phone.Please notify me through E_mail as soon as possible.
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG2014 phone is in stock and ready to send,
    The shipping cost to Pakistan is $11.00 via Singapore post with the tracking number 10-25 working days around to arrive at you.
  • Do you find this question helpful?  Yes   No
• From Mike S at 5/31/2014 6:11 AM
  • On your website it says free worldwide shipping, however when we try to purchase it gives us 2 shipping options and they both charge. Can you please explain? Thanks Mike
  • Doogee Mobile
    Thank you for your mail.
    You may have missed a three-day promotional activities.
  • Do you find this question helpful?  Yes   No
• From Emmanuel at 6/4/2014 9:50 PM
  • Hi! I'm so impressed with this phone, how much is the shipping cost and time to Mexico? and You can add some screen protector and a case if I order one unit? thanks in advance!
  • Doogee Mobile
    Thank you for your mail.
    The shipping cost to Mexico is $11.0 via Singapore post with the tracking number 10-25 working days around to arrive at you,
    we will be complimentary screen protective film.
  • Do you find this question helpful?  Yes   No
• From karvin at 6/5/2014 1:40 PM
  • dear sir
    
    kindly i need prices for 1000 psc from DG2014
    
    and please all your models price list for 1000 psc
    
    
    best regards
  • Doogee Mobile
    Thank you for your mail.
    1000 units Doogle DG2014 phone this time ?
  • Do you find this question helpful?  Yes   No
• From wheelz at 6/6/2014 6:16 AM
  • Will there be a update to kitkat 4.4 in the near future
    Or will there ever be an update ?
  • Doogee Mobile
    Thank you for your mail.
    sorry, we're not quite sure, but when DOOGEE official released the Android 4.4 kitkat firmware, we will be the first time to upload to the site.
  • Do you find this question helpful?  Yes   No
• From korni korniv at 6/13/2014 12:58 AM
  • Hi, I bought this phone, it is very nice but I can not update with the update that fixes kamerata.usb driver can not install it.
  • Doogee Mobile
    Thank you for your mail.
    Need to download a mobile assistant, allowing the computer to recognize smartphone.
  • Do you find this question helpful?  Yes   No
• From korni korniv at 6/13/2014 5:03 AM
  • Forgive my ignorance but will ask for a detailed explanation of this mobile assistant.
  • Doogee Mobile
    Thank you for your mail.
    Download the 91 mobile assistant, pea pods or 360 assistant supporting software in Google play store, the phone will automatically detect the drive, and install it.
  • Do you find this question helpful?  Yes   No
• From natalia at 6/15/2014 2:24 PM
  • moro no brasil e tenho medo de compra pelo site por estar mais barato e quando chegar os impostos subirem muito o preço o que faço ?
    
  • Doogee Mobile
    Thank you for your mail.
    Our price is FOB price,we will print your package value under 50USD, but we are not sure about your local customs.
  • Do you find this question helpful?  Yes   No
• From Les. Tindale at 6/16/2014 6:59 AM
  • I presently have a DG Pixel 350 which I am very pleased with, I am thinking of buying the 2014 and would like to know the cost of delivery to Republic of South Africa.
  • Doogee Mobile
    Thank you for your mail.
    The shipping cost to South Africa is $11.0 via Singapore post with the tracking number 10-25 working days around to arrive at you.
  • Do you find this question helpful?  Yes   No
• From Francesco at 6/18/2014 6:48 AM
  • hello I wanted to ask if there is a higher capacity battery for the turbo dg2014, or if in the future will be produced. thanks
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG2014 no larger capacity battery,
    DOOGEE DG2014 Original Genuine 1750mAh Battery: http://www.doogeemobile.com/doogee-dg2014-original-genuine-1750mah-battery.html
  • Do you find this question helpful?  Yes   No
• From Cleiton Uilian at 6/18/2014 8:29 PM
  • Ola
    Tenho um DG2014 e gostaria de comprar uma película de proteção para ele mais não encontro em lugar nenhum.
    Vocês tem pra vender, se sim quanto fica pro Brasil?
  • Doogee Mobile
    Thank you for your mail.
    We very regret, We have no Doogee DG2014 protective film.
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• From Albania at 6/19/2014 12:15 PM
  • Hello! I'm thinking on buying this phone. How much does it cost to ship to Albania. Is the shipping secure?
    
    Thanx
  • Doogee Mobile
    Thank you for your mail.
    The shipping cost to Albania is 11.0USD by Airmail,
    Once your package ships we will send an email with a link to track your order.
  • Do you find this question helpful?  Yes   No
• From al at 6/19/2014 9:38 PM
  • does this phone only play the 2 types of video format shown or is there others
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG2014 phone video player support AVI/3GP/RMVB/MPEG-4.ect
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• From Albania at 6/20/2014 3:46 AM
  • How much does it cost to ship to Albania with DHL and how many days since payment.
  • Doogee Mobile
    Thank you for your mail.
    The shipping cost to Albania is 48.08USD, you will got your package in 3-5 business days around by DHL.
  • Do you find this question helpful?  Yes   No
• From Víctor Rodríguez at 6/20/2014 9:44 AM
  • Hello.
    
    The phone just came to my home in Chile, and so far I am very satisfied.
    My question is: when you turn on or off the phone, the volume of the melody is very high, how can I adjust it?
    
    Thank you.
  • Doogee Mobile
    Thank you for your mail.
    Boot or shutdown's voice can not adjust, only turn the sound off.
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• From Александр Марусин at 6/22/2014 1:51 AM
  • сколько будет стоить доставка в Россию
  • Doogee Mobile
    Thank you for your mail.
    The shipping cost to Russia is 11.0USD by Airmail.
  • Do you find this question helpful?  Yes   No
• From croxley at 6/23/2014 5:19 AM
  • Will this phone connect at 3G: WCDMA 900/2100MHz.
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG2014 phone connect at 3G: WCDMA 850/2100MHz.
  • Do you find this question helpful?  Yes   No
• From Kris at 6/24/2014 4:03 AM
  • I would like to change the icons of the apps on the Doogee to the classical android icons . Can you help me ?
  • Doogee Mobile
    Thank you for your mail.
    We can not modify the icon.
  • Do you find this question helpful?  Yes   No
• From nuh at 6/26/2014 1:13 AM
  • Turkey takes a few days fast shipping (DHL) how much to charge
  • Doogee Mobile
    Thank you for your mail.
    The shipping cost to Turkey is 32.81USD, you will got your package in 3-5 business days around by DHL.
  • Do you find this question helpful?  Yes   No
• From MagicMan at 6/26/2014 8:03 AM
  • Hi where to find Wifi display function on Doogee DG2014 ?
    When will Kitkat be available for DG2014?
    Than you
  • Doogee Mobile
    Thank you for your mail.
    Wifi display function in the settings,
    When we got the DG2014 Android 4.4 latest firmware update, we will release on our website.
  • Do you find this question helpful?  Yes   No
• From amela at 6/26/2014 1:22 PM
  • Hi! How much is the delivery cost to Bosnia and for how long will it take? Thanks!
  • Doogee Mobile
    Thank you for your mail.
    The shipping cost to Bosnia is $11.0 via Singapore post with the tracking number 10-25 working days around to arrive at you.
  • Do you find this question helpful?  Yes   No
• From Brian at 6/28/2014 4:30 PM
  • I ask again specifically about Verizon 4G LTE support.
    
    You replied that it supports:
    HSUPA: Support 5.76 Mbps
    HSDPA: Support 7.2 Mbps/42Mbps
    
    That is 3GPP standards for upload and download, not LTE or WiMAX.
    
    Does it support WiMAX or LTE networks?
    
    
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG2014 does not support 4G LTE.
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• From usuario at 6/29/2014 2:05 PM
  • hola
    tiene led de notificacion?
    la radio tiene altavoz?
    cuanto cuesta enviarlo a Peru?
    
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG2014 phone has LED notification,
    The shipping cost to Peru is 11.0USD by Airmail.
  • Do you find this question helpful?  Yes   No

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