DOOGEE DG100 Smartphone Android 4.2 Dual Core 1.3GHz 4.0 Inch IPS Screen Black

Questions on DOOGEE DG100 Smartphone Android 4.2 Dual Core 1.3GHz 4.0 Inch IPS Screen Black

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• From Mimi at 4/27/2014 11:44 AM
  • Just received purchased cell phone. Would like a detailed user's manual in English, if possible. Also, how can I get a replacement battery as back up. Thank you.
  • Doogee Mobile
    Thank you for your mail.
    We will edit the accessories to the site.
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• From User at 5/16/2014 10:19 AM
  • I am thinking about buying your products and would like to know where in Europe (Slovenia) warranty (guarantee) can be caried out?
  • Doogee Mobile
    Thank you for your mail.
    All our product are under one year warranty. (Excluding the accessories).
    If any problems ,please contact our after-sale customers service any time .
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• From dwight bolton at 5/24/2014 8:52 AM
  • please email me the answer to how I get a manual for a DG 150
  • Doogee mobile :
    Thank you for your mail .
    We will email you at the first time when the English manual be released by factory .
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• From anastasios at 7/16/2014 2:26 AM
  • I need to change ths earphone of the phone because it is not working where can i find this part??
  • Doogee Mobile
    Thank you for your mail.
    You can buy a 3.5mm headset.
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• From anastasios at 7/16/2014 11:32 AM
  • It was my misrake that i didn' t explain the problem. I have a doogee dg100 phone and the problem is that i can hear when they speak to me. They told me that the headphone ( if this the right name) burned out.
  • Doogee Mobile
    Thank you for your mail.
    You can hear them speak, but they can not hear you, is this mean? if yes, restart the phone, or turn off the phone, remove the battery, and then install and boot.
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• From anastasios at 7/17/2014 6:02 AM
  • I don't know if you receive my last e-mail so i send a new one to explain you the problem. The problem is that they can hear me but i can't hear them. Thank you for responding.
  • Doogee Mobile
    Thank you for your mail.
    When appear this problem, please turn off the phone, remove the battery, and then install and boot.
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• From Sherwin at 7/24/2014 11:08 AM
  • I have a doogee collo 100 and after a few weeks after I got it there are 'ghost' touches on the screen. Apps activate for no reason. I've updated the firmware but it hasn't helped. Is there anything I can do to fix this??
  • Doogee Mobile :
    Thank you for your mail .
    Could you kindly tell us your order number firstly ?
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• From anastasios at 7/29/2014 3:56 AM
  • i need to replace the ear speaker. where can i find a replacement and the cost of this part. thank you.
  • Doogee Mobile
    Thank you for your mail.
    We very regret that we don't provide the parts sell at present .
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• From Diego Goren at 8/31/2014 10:35 AM
  • I have a doogee collo 100 and the gps always disconnects and is very difficult to use .do yuo have any idea how to slove the problem?
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
  • Doogee Mobile
    Thank you for your mail.
    Please download the latest firmware update.
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• From David at 9/2/2014 10:14 AM
  • What is the SAR value on head and body for DOOGEE DG100?
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG100 phone's SAR is 0.228w/kg.
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• From Pedro at 9/11/2014 8:56 AM
  • I have to replace the jack connector of the phone. Where can I find this piece?
  • Doogee Mobile
    Thank you for your mail.
    You need to phone repair shop repair.
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• From hakan at 9/12/2014 4:03 PM
  • I uploaded it http://www.needrom.com/wp-content/uploads/2014/03/DOOGEE-CoLLo-DG100-1101.rar but WiFi and bluetooth does not work help please
  • Doogee Mobile
    Thank you for your mail.
    You can restore the factory settings.
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• From sakis at 9/20/2014 11:04 AM
  • I have a collo DG100 and I want to restore to factory assign new because I have Problems with skype. Can you help me; Thank you
  • Doogee Mobile
    Thank you for your mail.
    In the Settings ==> recovery and backup.
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• From Doogee Mobile at 10/30/2014 7:33 PM
  • problem with my camera says that black 5.0 MP with flashlight auto fotsus and she takes a picture with VGA quality. WHY. try the settings but it is not. Should adding Programme (APP) to achieve 5.0 MP
    no auto focus
    
    проблем с моята камера пише че е black 5.0 MP with flashlight auto фоцус а тя прави снимка с качество VGA. ЗАЩО. пробвам с настройките но не става. трябва ли прибавяне на програма (апп) за постигане на 5.0 MP
    няма и авто фокус
  • Doogee Mobile
    Thank you for your mail.
    You can download a camera APP.
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• From dg100 at 11/3/2014 11:59 AM
  • Hello!! Do you have new Android 4.4 firmware for doogee dg100?
  • Doogee Mobile
    Thank you for your mail.
    I’m sorry, We don't have DG100 Android 4.4 firmware.
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• From john at 11/13/2014 12:33 PM
  • where can i order a new battery for dg100 its not on aliexpress or dhgate and not even on your site
    
    please help
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG100 discontinued for a long time, so there is no production-related accessories.
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• From ATHANASIOS PARNASSOS at 1/15/2015 3:11 AM
  • hello. I want a lcd screen on my phone doogee collo dg100. I can buy?
  • Doogee Mobile
    Thank you for your mail.
    We very regret that we don't provide the parts sell at present .
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• From MikhailZ at 1/21/2015 6:05 AM
  • Hi!
    
    Where I can buy a screen module for DG100?
  • Doogee Mobile
    Thank you for your mail.
    We very regret that we don't provide the parts sell at present .
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• From Palynno at 3/15/2015 3:06 AM
  • Hi! I have phone 1 and 1/2 years old. My battery in phone losing capacity. On display indicate battery 90%, but the phone switches itself off.... ...If charging battery, indicate enough capacity, but phone again switches itself off after a few minutes....Where is problem???
  • Doogee Mobile
    Thank you for your mail.
    Mobile phone and battery bad contact.
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• From name at 4/13/2015 12:44 AM
  • Hello!! Do you already have newer than 4.2.2 Android firmware for doogee dg100?
  • Doogee Mobile
    Thank you for your mail.
    Here: http://www.doogee.cc/servicexiazai_detail/newsId=39.html
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• From winnie at 6/3/2015 11:18 PM
  • Can any one please help I got a doogee DG100 last year for Christmas. But now I can use it it does gost touches and its not even in English any more and I don't know were to find the setting to change back to English some one please help
  • Doogee Mobile
    Thank you for your mail.
    Settings ==> Languages ==> English(设置==>语言==>英语)
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• From ron at 6/9/2015 11:29 AM
  • Hi,
    
    I have a problem Collo DG100
    I cannot basically install any application on my device,
    
    Please advice action to resolve the issue.
    
    Thanks
  • Doogee Mobile
    Thank you for your mail.
    Maybe RAM space is not enough, please uninstall without the use of the APP, restart the phone, and then try to install the APP.
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• From emeka at 6/11/2015 2:50 PM
  • how do I upgrade my doogee100 soft ware.
  • Doogee Mobile
    Thank you for your mail.
    You can download custom firmware update, because the official has not released the DG100 firmware.
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• From Cristina Maria ferreira at 7/26/2015 11:02 AM
  • Boa tarde.
    Tenho um doogee dg100 ainda em garantia comprado em dez 2013. a bataeria nao dura nada e da sinnal de sobreaquecimento. As pessoas ligam me ouvem me emas eu não as oico como faço? preciso de resolver o problema
    
  • Doogee Mobile
    Thank you for your mail.
    Please restart your phone.
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• From ALFONSO BRAVO at 8/11/2015 3:39 AM
  • I need a new Battery for my mobile DG 100 and i don't find in spain. could you tell me if this battery is compatible with other models Mobile (of Doogee or other brands).
    
    Best regards.
    
    Alfonso.
  • Doogee Mobile
    Thank you for your mail.
    We sincerely regret to tell you that we don't provide the parts sell at present .
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• From jordan at 8/19/2015 8:06 AM
  • Doogee Collo DG100, Cell Phone - Problem- not unlocking the phone= How to unlock the phone?
  • Doogee Mobile
    Thank you for your mail.
    Doogee DG100 is a unlocked phone.
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